基法鲁家庭套房226号：主卧散发着死老鼠的臭味。我们向前台反映了情况，但他们只是道了歉。由于实在无法忍受那股气味，我最后只好和三个孩子睡在主卧里，而我丈夫则睡在客厅的沙发上。

真是太棒了！！不仅孩子们会喜欢这里，大人也会很兴奋……酒店有很多有趣的活动👍

优点： 1. 房间视野开阔，可以欣赏到长颈鹿和其他动物的美丽景色，令人放松。 2. 野生动物园和夜间野生动物园活动非常棒，计划周密，过程流畅，令人愉快。 3. 我们与孔雀、鹦鹉等动物近距离接触，体验非常棒，还喂食了长颈鹿、大象、斑马、兔子等等。 不足之处： 1. 接待员看起来不够专业，工作人员也不太友好。 2. 我们从接待员那里了解到，私人喂食长颈鹿的时间是上午 9:30 到 11:00，但他们要求我们在 10:30 之前离开。 3. 整晚都有持续不断的噪音，比如锤击声或敲击声。 4. 马桶堵塞了，冲水不畅。 5. 电话线路在维修后中断。

Overall, it was a great stay here for a night. We did not expect the good room conditions as we knew it looked a bit outdated. Had buffet for dinner but to be honest it wasn't good as many dishes are duplicated. On the other hand, staff were really helpful and attentive and the view with animals was outstanding! These covered all downsides here.

Never failed laaah kalau hotel kelas begini. Thank you complimentary dan sweet surprise-nya, anak saya sangaaat suka 🫶 Selalu di hati mah kalau Mara River.

Stayed for two nights in April 2024, booked the level one room due to fully booked on level two, but the view at level one was great too. Staff were all very friendly.

This hotel is perfect for those of you who want to experience a different experience, accompanied by cute animals and interesting shows. Highly recommended.

Kamar banjir saat hujan, posisi bawa 2 balita dipindah kamar harus kemas-kemas, begitu ready mobil penjemput lama sekali sampai kemalaman mau makan, staff ramah tapi fasilas tidak sesuai harga. Cukup sekali aja ke sini

Puas banget nginep di sini. Udah balik untuk ketiga kalinya. Kamar bersih. Staffnya pada ramah banget. Acara Ultah juga jadi meriah di sana berkat bantuan staffnya. Deffinetly coming back soon.

The room and surrounding cleanliness needs to be improved.

Kamar luas, bed empuk, bersih, bisa lihat jerapah dan zebra dari balkon. Restonya juga enak, makan bareng singa!

Sangat menyenangkan, semua aktivitas dan tempat istirahat yang tidak terlupakan. Rekomendasi untuk liburan keluarga 👍.

We enjoyed our 1 night stay here. What a wonderful experience especially for my kid-she loved watching and feeding those animal playing around from the balcony. Also friendly staff and tasty breakfast.

Pelayanannya bagus. Cuman mungkin karena curah hujannya tinggi, jadi lantainya berjamur, lemari berdebu banget dan selimut bantal kasur lembap. Mungkin bisa ditingkatkan lagi housekeeping nya ya. Sebelum tamu menempati kamar, kamarnya di bersihkan dulu.

Wake up to a view of African animals really is an amazing experience! We booked Swala room (ground floor) with connecting door and very satisfied. Staffs are very kind and helpful. Lobby is very near to park, so if you feel a little tired at the park, you can take a break at your room. Breakfast with lion is also very exciting. Overall we enjoyed every activities here.

Overall was good, the staff was friendly.

Saya sangat berterimakasih sekali pada traveloka dan mara river, karena diberi kamar kifaru yang bisa lihat satwa langsung dari balik kamar, mungkin ini satu-satunya kamar kifaru yang viewnya langsung ke satwa, jadi sangat berkesan sekali terutama anak-anak saya. Pagi hari saat sarapan semua staff nya sangat baik dan ramah-ramah semua, saya bahkan dipilihkan meja yang dekat dengan lion. Terima kasih atas pengalaman yang sangat menyenangkan, recommended banget pokoknya.

Great, my children are very happy here. They can swim at swimming pool, they also can see wildebeest, deer and rhino from our bedroom. If you want enough time to have another experience, you should to on time check-in.

Serunya pengalaman breakfast with lion.

Terlalu banyak regulasi yang berbeda dari hotel bintang 5 lain misalnya breakfast hanya untuk 2dewasa tidak termasuk anak-anak jadi resort tidak ramah keluarga apa-apa dikenakan extra charge mohon agar kedepannya bisa diperbaiki dan lebih baik lagi.