地理位置好，房間挺有特色，比實際預期得大很多

Best location in the city. Delicious food and clean room. Friendly staffs!

Great hotel! Room is good. Location is perfect, just next to the Modern Muzium!

The customer service is good! Good location! But the room is not as modern as the pic shown in the website! The room decoration is a bit old!

We stayed in lovely Graz for two nights and the hotel service and breakfast are nice. But we didn't get hotel room with City views...:(

位置、房間配置都很好

Centrally located. Nice restaurant and plenty of other restaurants nearby. Friendly staff and clean room.

The room was nice and clean and the bed was comfortable. Breakfast was amazing.

El desayuno ya no es lo que era antes. Está muy incómodo. El hotel tiene un diseño desfavorable en las habitaciones.

Vom ausdrücklich in der Zimmerbeschreibung angeführten Schallschutz war weder beim alten Holzfenster, bei der stark verklemmten Eingangstüre und schon überhaupt nicht bei den plötzlich auftretenden, presslufthammerartigen Eruptionen aus der Wasserleitung zu erkennen. Von einem Grandhotel hatten wir andere Vorstellungen...

Old. Cold. If you're in a room thing the river then good luck to you with the type of windows having light from their LED sign blasting in your eyes all night. Parking is in a parallel street with no offer of help or even a luggge trolley.

Clean room. Amazing breakfast. Classy, attentive service. Perfect location for us.

hermosas habitaciones , sencillo el concepto mucha madera rústica creo eso le quita brillo al lugar .la regadera con poca privacidad. , vistas excelentes u desayuno excepcional

Das Personal war sehr charmant und dabei kompetent und hilfsbereit. Auch etwas schwierige Anliegen wurden zügig und kreativ gelöst.

Wonderful location and view. I'd guess a top-3 hotel choice in Graz. Stayed in room 504, which was appointed in distressed modern method, but had paper thin walls. That's okay, and only heard neighbors occasionally, until they tried shower at 11pm. The water diverter must have been broken as the loud screeching from next door was followed by the shared wall shaking. Water then came out of our sink. Morning staff largely unconcerned that our sleep was disturbed. Lack of empathy or customer service ruined an otherwise fine stay.

tolles Frühstück, zentrale Lage, großes Zimmer aber leider kein Stauraum für Kleidung, Fenster alt und undicht, deshalb laut und zugig

The hotel aims to appear upscale, but unfortunately it doesn’t live up to that image. The room materials and overall finish feel cheap and more in line with a lower mid-range property. The biggest issue, however, was the noise from the elevator. It was so loud that even with earplugs I kept waking up throughout the night. The staff told me that management is aware of the problem, yet no action has been taken. Overall, the constant noise made my stay quite disappointing. I would not choose this hotel again.

Otelin konumu,manzarası ve kahvaltisi

Wonderful

The location and hotel was wonderful. The staff… not so much. Not helpful at all. Kind of soured an otherwise great experience.