We turned up expecting a comfortable apartment based on 3 star rating and wow!, absolutely shocking from the start. Went to the so called lobby? It was a room with a bar type desk. The man in a sweaty t shirt gave me the key and off I toddled to the room. First impressions set the tone and walked up to the first floor dodging the broken tiled stairs and into the apartment. Pictures will tell the story but the mixer tap in the bathroom only ran hot, no plugs and the toilet brush was horrible. Beds were small hard and the sheets were off white. Wardrobe had a boiler in it and no rail to hang clothes up. TV was the size of a laptop - no binoculars to view it either. The balcony was filthy, oh no ironing board as advertised and no cups for the coffee making stuff which was also missing. We left in the morning out of pocket