Hotel Altavilla

探索 Hotel Altavilla
5.8
一般
基于 756 条评论
清洁度

6.0

客房舒适度

5.2

地点

8.2

服务和设施

6.6

旅行者评论 Hotel Altavilla

每页评论数
20
40
热门评论
SHANG-HAO
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 108几周前

Expedia Group verified review

need some hangers on bath room wall
Verified traveler
6.0
/10
评论于 409几周前

Hotels.com verified review

隔音效果很差很吵,廁所老舊,早餐可頌有點酸味,只有地點優勢
Verified traveler
icon-家庭
家庭
6.0
/10
评论于 436几周前

Hotels.com verified review

The location of the hotel is very convinent and the staff is very friendly and nice. However, the hotel itself is so-so. The water is not strong enough for washing your hair and the room itself is very small and honestly a bit dirty.
Sau Kan
icon-家庭
家庭
8.0
/10
评论于 511几周前

Hotels.com verified review

The included breakfast is OK although the breakfast room is quite congested. The lady responsible for the breakfast room is hardworking and food supplies is OK.
Verified traveler
icon-家庭
家庭
8.0
/10
评论于 528几周前

Hotels.com verified review

飯店就在車站附近,走路非常方便。 退房後我們想先寄放行李幾小時,卻要收費,本來有點不開心,但想到我們下午要去Orvieto玩不方便帶行李,不如寄放一整天,費用比寄放在車站還便宜,意外的省了一筆錢,皆大歡喜。 隔天去拿行李,因我們有4個大行李箱,請飯店幫我們叫兩台計程車,櫃檯人員很貼心幫我們叫一台休旅車型的計程車,解釋說兩台計程車太貴了,大型的計程車可以坐我們4人與一堆行李,費用也相對便宜。覺得櫃檯人員真的很細心的替我們著想,不因我們已退房就停止服務,非常感謝。
Chun Yin
icon-家庭
家庭
8.0
/10
评论于 580几周前

Hotels.com verified review

Excellent location, very close to the Rome Termini. Had a nice cup of cappuccino for breakfast. Things in the room are a little bit old but it's still acceptable.
Guadalupe Leticia
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 14几周前

Hotels.com verified review

El hotel muy bien ubicado, el personal sumamente atento. Lo único que una de las dos habitaciones cuádruples, podrían remodelarla un.poco.No invitaba más que a dormir. Ni una mesita o silla. Lo.que sí y muy útil un.pequeño frigobar. Por lo bueno, con gusto repetiría.
Sameer
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 14几周前

Hotels.com verified review

Ok hotel, near by Train station
Vitor H
icon-双人入住
双人入住
6.0
/10
评论于 16几周前

Hotels.com verified review

O quarto é ok, não muito espaçoso, mas a cama é boa. Solicitamos 2 travesseiros extras que foram concedidos sem problemas. O banheiro é bem ruim, com uma banheira minúscula no lugar do box, uma cortina bem suja, um chuveiro baixo e uma pia muito baixa! O atendimento foi cordial, não tive problemas com isso. O hotel tem um elevador, que estava com defeito quando fizemos o check out, então tivemos que descer com as malas pela escada. A localização é boa para quem quer ficar perto da estação de trem/metrô e o acesso às principais atrações da cidade é fácil tanto a pé (para quem não se importa de caminhar um pouco) e de metrô.
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Miguel
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 16几周前

Hotels.com verified review

A estada foi boa mas o café e bem ruim.
Daniela
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 17几周前

Hotels.com verified review

Ok
Cathy
icon-
6.0
/10
评论于 17几周前

Hotels.com verified review

Chambre propre
Paulo Sergio
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 18几周前

Hotels.com verified review

O cafe da manha nao me agradou muito, equipe de funcionários ok, cama desconfortavel, restante ok.
Caroline
2.0
/10
评论于 18几周前

Expedia Group verified review

Budgethotell nära centralstation. Du får en hård säng i ett ocharmigt rum.
GYULIM
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 19几周前

Hotels.com verified review

비행기 지연되었는데 늦게 체크인되어 좋았어요. 남자 직원분 친절하세요. 늦게 도착해서 러기지 보관소 문닫아서 걱정했는데 5분거리에 무인 러기지 보관소 있어 좋았습니다. 기차타러 갈 때는 가까워서 좋았어요!
Vanessa
icon-好友同行
好友同行
2.0
/10
评论于 19几周前

Expedia Group verified review

The check-in experience started off great — the staff member who assisted us was friendly and explained everything clearly. However, one very important detail was never mentioned: the daily tourist tax. This lack of transparency led to an unnecessary and frustrating situation the next day. On our second day, a front desk staff member named Shakil approached us and abruptly asked for our room number. We politely answered, but his tone already felt unfriendly. He then insisted that we needed to pay the tourist tax in cash. Since this had never been explained at check-in, I genuinely believed it had already been included or paid, and I calmly said so. Instead of clarifying the situation professionally, he became aggressive and dismissive, repeatedly saying “no” and refusing to listen. There was no attempt to explain, no patience, and no basic customer service. It felt confrontational and uncomfortable. We eventually said we would pay later just to end the interaction, but the experience left a very negative impression. I understand this is a lower-rated hotel, but that’s not an excuse for poor communication and rude behavior. Basic courtesy and clear information should be the minimum. Overall, disappointing customer service that could have easily been avoided with proper communication.
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Priscila
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 19几周前

Hotels.com verified review

Quarto com mal cheiro, paredes sujas, colchão e travesseiro horríveis, sem dúvidas um dos piores hotéis que me hospedei até hoje
Philip
icon-双人入住
双人入住
2.0
/10
评论于 22几周前

Expedia Group verified review

Rude staff. Intimidating staff. No amenities at all. Rooms were disgusting and dirty. Expedia had done nothing to help resolve this issue with two rooms that were not fit for purpose. Black mould and blood on sheets
Justin
8.0
/10
评论于 23几周前

Expedia Group verified review

Very close to main Rome train station.
LUIS ANGEL
icon-
10.0
/10
评论于 23几周前

Expedia Group verified review

Hotel cercano a la estación del tren, todo ok
每页评论数
20
40

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