我一直很期待第一次入住水上别墅。酒店占地面积很大，感觉就像置身于热带雨林之中。正如其他评论者提到的，设施确实有些陈旧？房间和阳台的门有时很难打开。不过，房间宽敞干净，景色也美极了！酒店提供迎宾水果，迷你吧每天都会补充啤酒、小吃和软饮。食物也很棒。客房服务价格合理，而且备受好评的泰式餐厅氛围极佳，食物美味，价格也合理。早餐种类丰富得令人眼花缭乱。如果您入住的是高级客房，可以在海边的餐厅享用早餐，但我强烈推荐这家水上别墅。当然，这里的景色也美不胜收，而且环境安静。菜单比自助餐台的菜品少一些，但有面条和煎蛋卷，而且我觉得菜品每天都会更换。最重要的是，鲜榨果汁是最棒的。如果不是前台服务态度太差，我会给这家酒店满分。我乘出租车抵达，被带到休息室，被告知要等候办理入住手续，但很久都没人来。后来到达的其他客人也都办理完了入住，休息室里却不见任何人的身影，我感觉肯定出了什么问题，便去前台询问。他们开口第一句话就是：“您交出护照了吗？”我抱怨说没人问过我，并询问他们预计我还要等多久。这时我已经等了30分钟了。他们让我等了更久，最后终于开始办理入住手续时，我先要求他们解释一下发生了什么，并道歉。原来，他们的流程是让行李员接过护照交给办理入住的工作人员。我对他们敷衍的道歉感到非常愤怒，感觉他们是在嘲笑我，因为我是日本人，他们以为我听不懂英语。他们说会调查负责人并向经理汇报，但如果真是这样，他们应该在退房时道歉。可我当时站着办理退房，他们却没有任何道歉。因为这件事，我对这家酒店彻底失去了信心，所以我两次向礼宾部确认了我在日本通过邮件预订的泰式餐厅。我的预订时间是下午6点，但当我到达餐厅时，却被告知餐厅6点半才开门。总之，这家酒店管理混乱。如果你只是想享受普通的度假生活，或许还能勉强忍受，但如果这是一次重要的旅行，你最好避开这家酒店。

度假村全体员工热情周到，值得称赞！团队合作成就了梦想！请继续保持！我非常喜欢在度假村的住宿体验。唯一美中不足的是早餐的品质和口味略低于预期。

Excellent hotel in wonderful surroundings, the staff are all amazing and very helpful, high staff to guest ratio. Arrived early and departed late while able to use facilities and use luggage storage facility.

The staffs were very friendly. Great service and we had a good breakfast in terms of taste and variety. You will have to call for a buggy car when you want to go to the room. Good surrounding and nice ambience for the rainforest chalet. Great Chinese cuisine in Oriental Pearl restaurant. There is a private beach in the resort with amazing views. The only disadvantage might be the location which is far from the town area, 20 minutes drive from the airport. Overall it's a great experience for us to stay in Berjaya Langkawi Resort.

It 's my third time staying here at Berjaya, I highly appreciate the professional from management to staffs, especially Jamal, who helped me to send my lost item back to mainland. Thanks for your great service.

Rainforest chalet. This room/chalet is not 5 star. I m so disappointed becoz the bathroom sink is clogged in first day check-in. Call plumber but the results still same for the 4th days because it happen again. The hotel only offer me to change room on my last day stay in the hotel at midnight (what kind of service recovery is that). TRUST me the room not what you expected, it's not even 5 star. Everything is not worthy when you pay rm400+ for the room. I am talking not because of the sink is clogged but it is seem like 2-3 star room. 3-4 star hotel room is much better rather than this for the price rm400+. Saya jujur/ikhlas comment jangan sampai Kamu menyesal nanti. Let's talk about breakfast. Breakfast is fine, there are variety of food but when you have breakfast 4 times with the same menu it will be boring. By the way it is including breakfast when you book for the hotel so for me it still acceptable. For me the 5 star for this hotel is the VIEW (pergh). You will njoy with the natural view and not forget for the all staff in this hotel they are polite and friendly especially food and beverage staff, they are responsible and friendly for their services. So becoz of them I still can njoy my holiday. Thank you very much for supervisor food & beverage department for the service recovery. You make my day great!

The place and food are terrific. Great hospitality by the workers too.

Nice and friendly hotel especially on hotel staff And also have a good view of beach. Suitable for family or honeymoon trip.

Khách sạn sạch và đẹp rất gần gũi với thiên nhiên, nhân viên việt tình và thân thiện. Điểm trừ là dịch vụ đưa rước bằng xe điện trong khuôn viên Resort bị tính phí theo phòng (5RM/room ~ 30K) thật ra thì không quá mắc nhưng khách sạn nên thông báo việc này với khách khi check in. Sàn gỗ hơi phồng rộp nên đi nghe tiếng rạo rạo rất sợ, còn lại mọi thứ đều okie. Buffet sáng rất ngon. Nhân viên thân thiện gặp khách là cười và chào + 10 điểm cho sự nồng hậu! Sẽ quay lại và thử hạng phòng sát biển.

Excellent hospitality by Berjaya Langkawi Resort. Had an awesome honeymoon stay. Totally enjoy the stay with my wife and the service offered. Will definitely come back again in future. Keep it up!

Overall it was a great stay. If you are a natural lover (even some animals), it is a must. You may encounter some friendly monkeys, lizards. The resort is built within a rainforest. Food was good and plentiful of choices. Beach was also good. The only issue was the aircon.

Overall sangat terbaik👍decoration bilik untuk birthday 🤩

It is a nice resort. We booked a Rainforest Chalet and got a really nice room. We also got the retreat to nature package, which includes dinner and breakfast. The food are okay, not spectacular but good enough. The downside was the shuttle takes a long time to pick you up after you call them (you need a shuttle transport if your room is far from the main lobby). And even if you are willing to walk, it is difficult because the roads are not very well lit and there aren't too many signboards. Overall, it was still a nice stay.

1st time stay at berjaya langkawi. Really love it. Worthy it to stay here. Place is awesome. Really peaceful and relax. Beware close your balcony, otherwise monkey will come into your room. The beach is good

Overall stay was great and I fully recommended to others. Resort is beautiful. Chalet & amenities were well-maintained. A bit pricey but you get what you paid for. No covered foothpath to well-visited tourist attraction like SkyCab Station & Oriental Village which is just a walking distance when it rains or sunny.

住宿设施齐全。餐饮选择丰富多样，可满足不同的饮食偏好。私人海滩提供水上运动。非常适合家庭入住。度假村提供沙滩车接送服务，可在度假村不同地点使用。请务必购买雨林徒步套餐。住宿期间包含早餐和晚餐。放松身心的理想之选

Awesome stay, Awesome food, Awesome service. We love every moment of the stay and wish we didn't have to leave so soon.

Overall was fine. But not really worth the price. Old chalet.

Awesome place to stay. Great service received!☺️

Was a pleasant stay here with a great hospitality provided by the staff! There's access to the beach and plenty of activities can be done (picnic, beach soccer, beach volleyball)