Grand Riverview Hotel

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综合评分和评论 Grand Riverview Hotel

Traveloka (788)
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8.5
非常好
基于 788 条评论
由旅行者提供
清洁度

8.4

客房舒适度

8.5

餐食

8.1

地点

8.6

服务和设施

8.4

大家经常提到 Grand Riverview Hotel
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浴室 (5)
味道 (5)
房间空间 (4)
卧室 (4)
适合家庭 (3)
员工友好度 (3)
种类 (3)
距市中心的距离 (2)
周边环境 (2)
无障碍设施 (2)
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旅行者评论 Grand Riverview Hotel

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顾客评论
khautsar a.
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居家度假
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10.0
/10
评论于 8几周前
房间很舒适,空调制冷效果很好,还有熨斗和熨衣板。早餐很美味,有叻沙。
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Accommodation's Reply
13 Oct 2026
尊敬的考查尔先生,感谢您分享宝贵的反馈意见。我们很高兴得知您在舒适的客房内度过了愉快的时光,并且对客房的清洁程度感到满意。我们会将您的赞扬转达给全体员工。期待您再次光临我们的酒店。谢谢。酒店管理部
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S***i
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8.5
/10
评论于 9几周前
在格兰德河景酒店度过了愉快的时光。酒店干净舒适,员工热情友好,乐于助人。食物也很美味。总而言之,这是一次愉快而难忘的住宿体验。我肯定会考虑再次入住。
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Accommodation's Reply
13 Oct 2026
尊敬的顾客,感谢您留下好评。我们很高兴得知您在我们酒店度过了愉快的时光,并衷心感谢您的赞美之词。期待您的再次光临。谢谢!吉兰丹格兰德河景酒店敬上。
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N***r
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8.4
/10
评论于 16几周前
食物美味,环境优美,物有所值。
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Accommodation's Reply
13 Oct 2026
尊敬的顾客,感谢您留下好评。我们很高兴得知您在我们酒店度过了愉快的时光,并衷心感谢您的赞美之词。期待您的再次光临。谢谢!吉兰丹格兰德河景酒店敬上。
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M***d
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居家度假
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8.5
/10
评论于 30几周前
景色不错。食物一般,需要改进。房间很大。房间里的娱乐设施有限。总体来说还可以。
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Accommodation's Reply
13 Oct 2026
尊敬的顾客,感谢您留下好评。我们很高兴得知您在我们酒店度过了愉快的时光,并衷心感谢您的赞美之词。期待您的再次光临。谢谢!吉兰丹格兰德河景酒店敬上。
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已验证旅行者
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商业
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8.9
/10
评论于 50几周前
- 地理位置优越。 - 床有点味道。
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+2
1人们认为它很有帮助
Accommodation's Reply
13 Oct 2026
尊敬的顾客,感谢您分享宝贵的反馈意见。对于此次入住体验未能达到您的预期而给您带来的不便,我们深表歉意。我们非常重视您的反馈,并将彻底调查房间相关问题,转达给相关部门,确保及时改进。我们承诺,在您下次光临时,我们将竭尽全力为您提供更加满意的服务。谢谢。此致,酒店管理部
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Sharizan N.
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10.0
/10
评论于 53几周前
我带了所有孩子,感觉就像家人一样温馨。别忘了,还有无线充电器,这太有用了,因为我忘了带充电器。
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Accommodation's Reply
22 Oct 2026
尊敬的沙里詹先生,感谢您的好评。我们很高兴得知您在我们酒店度过了愉快的时光,并衷心感谢您的赞扬。期待您的再次光临。谢谢。此致,吉兰丹格兰德河景酒店。
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已验证旅行者
icon-休闲
休闲
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8.5
/10
评论于 57几周前
房间很宽敞,早餐不错
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N***a
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9.7
/10
评论于 60几周前
我对这家酒店住得很满意..工作人员非常友好..感谢你们提供良好的服务..这家酒店将是我以后住宿的选择。
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G***t
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交通
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8.8
/10
评论于 67几周前
工作人员很友好。入住和退房都很方便。
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H***N
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10.0
/10
评论于 68几周前
物有所值。。。还可以再来。。。
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2人们认为它很有帮助
Nor J.
icon-origin-TRAVELOKA
8.8
/10
评论于 89几周前
Warm hospitality by the staff. Room price is reasonable
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Nash
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休闲
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6.3
/10
评论于 108几周前
Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.
1人们认为它很有帮助
A***N
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休闲
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9.1
/10
评论于 126几周前
Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.
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MOHD SHAMSHUL NIZAM ABDULLAH
icon-origin-TRAVELOKA
9.1
/10
评论于 137几周前
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
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Abdul R. A. K.
icon-origin-TRAVELOKA
9.1
/10
评论于 139几周前
The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.
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Dennis O.
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9.4
/10
评论于 165几周前
Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.
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1人们认为它很有帮助
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Nur L. B. A. H.
icon-origin-TRAVELOKA
5.9
/10
评论于 171几周前
Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu
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1人们认为它很有帮助
Tan S. X.
icon-origin-TRAVELOKA
8.4
/10
评论于 176几周前
Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.
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Noh Sook Yee
icon-origin-TRAVELOKA
5.1
/10
评论于 181几周前
I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.
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1人们认为它很有帮助
KHAIRUL A. M.
icon-origin-TRAVELOKA
6.0
/10
评论于 184几周前
I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.
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Traveloka Sdn Bhd(注册号:201501003122),Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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