Warm hospitality by the staff. Room price is reasonable
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N
Nash
休闲
6.3
/10
评论于 108几周前
Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.
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A***N
休闲
9.1
/10
评论于 126几周前
Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.
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MOHD SHAMSHUL NIZAM ABDULLAH
9.1
/10
评论于 137几周前
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
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AR
Abdul R. A. K.
9.1
/10
评论于 139几周前
The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.
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DO
Dennis O.
9.4
/10
评论于 165几周前
Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.
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Nur L. B. A. H.
5.9
/10
评论于 171几周前
Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu
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TS
Tan S. X.
8.4
/10
评论于 176几周前
Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.
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Noh Sook Yee
5.1
/10
评论于 181几周前
I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.
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KA
KHAIRUL A. M.
6.0
/10
评论于 184几周前
I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.