No airconditioning and wifi reception in the room is very poor..shower room design is poor, causes flooding in the room Restaurant closed too early, 2100 hours . Staff is friendly

Very friendly and professional staffs. Front desk gentleman Matt answered all my questions thoroughly and with patience. Breakfast buffet has a wide range of selections. Will stay there again.

房间宽敞。夜里安静。

Check in時等了很久才找到櫃台人員處理，服務態度很差。即使看到我帶著小孩，又要推著大行李也不會幫忙。 訂房時此房間標示有空調，實際上房間並沒冷氣空調，因為緊鄰著高速公路，所以如果開窗聲音會很吵，旁邊又剛好是農場，開窗後外面的牛糞馬糞味都飄進房內。 由於最近天氣炎熱，氣溫很高，加上飯店的冰箱狀況很差，所以跟櫃台要點冰塊，枢台竟回答那不關他的事，要客人自己去找餐廳吧台要，而又再次被吧台用很驚訝的口氣回答：oh， my god, why you need Ice cube? 這是我住過服務最差的飯店, 以後不會再住這間了。

1. 직원은 훌륭합니다. 언어가 잘 통하지 않아도 끝까지 들어주며 상담해 주었습니다. 2. 아침식사는 훌륭합니다. 조식을 예약하지 않았지만, 현장에서 1인당 25프랑을 지불하고 식사를 할수 있었습니다. 한국인 입장에서는 비싸게 느껴집니다. 그러나 스위스의 일반 물가에 비하면....가격대비 훌륭하다 생각합니다. 3. 아쉬운 것은..., 건물의 구조가 특이해서 일반호텤 같지않아 낯설었습니다.

I stay at the SwissEver semi-frequently when I travel for work as our HQ is in Steinhausen. I really want to call out Angela on reception who provides exceptional service to her guests. Every time I arrive to the warmest of welcomes, greeted like a returning friend - & nothing is too much trouble. Even when hundreds of guest arrive enmasse Angela keeps professional, calm & polite - such a credit to the hotel. The rooms could do with modernisation, the cleaning of late has dropped a little - the last twice I’ve had public hair in the shower, not hygiene bags & marks on either towels or bath mat, this does need attention as previously it was pristine! Otherwise, nice hotel, convenient location & the rooms are a great size.

10/10 Big rooms, nice location. Breakfast could have been better tho :) Great people and front desk manager was super helpful and friendly.

Alles ok

Praktisches, großes Zimmer.

Ok

Ok

Morgenmaden lever ikke op til en pris på 25 chf. Og toiletpapir måtte man hente i receptionen.

The room was very large and functional, and comfortable.

I’m travelling very often for my work and this is the first time I have had such a poor expérience; people are shouting to each other in the corridors at midnight, then again at 6AM laughing hard and making a lois alarm go off. Alarm went off several times during 20min and reception told me not to panic. I was looking for a place to rest, did not know that at SwissEver resting was from midnight to 6…what customers do you have? This is very low level, as a first price hôtel attitude. Despicable experiorence.

Very clean. Friendly staff.

Alles was echt netjes en prima. Heb niet ontbeten dus geen idee

Zeer netjes en goede service

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Tolles Preis Leistungsverhältnis

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