reception not everyone can speak English, and its not suitable for business trip

Very nice way to end my stay in Guatemala!

quiet cozy and very private, love the security and how well you are protected there, recommend this to anyone whose looking for someone private elegant and super clean.

Everyone was super nice! The room was especially clean, and the pool.

Great location and place

Habitación limpia (aunque la regadera fallaba un poco). El hotel es precioso, bien ubicado y súper elegante. La mejor opción.

Very nice and clean close to restaurants and quiet.

The staff was wonderful. They made sure we had what we needed and went above and beyond to help us secure transportation. The facility was clean. The apartment we stayed in was spacious but needed a few updates. The pool was too cold to enjoy. Overall I would recommend this hotel because the staff made it everything.

Small hotel with limited amenities

We loved our stay! The hotel was clean, the location felt safe and was close to the airport, our room was fantastic and the staff was so very helpful! They even gave us suggestions for how to remain safe at night and were helpful in calling us a taxi for the airport in the middle of the night. The food in the restaurant was delicious and had a wide selection of choices.

Litt gammeldags, kunne gitt vann hver dag og annet... men veldig bra seng. Sov veldig godt! Og det er for meg viktigste.

Yes. Absolutely. Very friendly staff. The room was cleaned avery day.

Very safe and a great location. Close to the airport and a good steak house nearby

Excellent service, clean rooms,very kind staff members and delicious food

Hotel San Carlos was quiet, quaint, and cozy. The design and architecture made me feel as though I were staying in a small historical museum, with elegant, thoughtfully curated décor throughout. My room was spotless—I could actually smell fresh detergent on the bedding, which was a nice touch. The food was very good, especially the chicken parmesan. The staff was friendly, attentive, and accommodating. Although the hotel is only a short distance from the airport in terms of miles, traffic can make the commute surprisingly long. My ride from the airport took about 40 minutes to travel just two miles around 5:00 p.m., so timing is something to keep in mind. However, once settled in, I had no trouble safely using Uber to get to various sites and excursions.

Loved the nostalgia of the place

Big rooms, clean, nice and helpful staff. Felt very luxurious for a place by the airport!

So far everything good!

Clean room, great location, pleasant staff, good value!

Clean room, courteous staff.