Scam

I absolutely loved this property. I have been to many properties in Cartagena but this by far is my favorite. I will forever stay at this proptrty. If you are looking for a place to stay book this now. The location, rooms, staff, are all superb! I can't wait to go back in October of this year!

Excelente hotel, muy cómodo y muy lindo

Friendly staff and very clean room. Indoor/outdoor pool was really nice.

This property was nice for my visit. Juan was very helpful throughout our stay being that we spoke very little Spanish. There is a lot of food options around the area, the hotel does offer breakfast but it is very light so we did eat off property most days. The pool was amazing and we used it multiple times during out stay. The staff was very accommodating and we had no issues with scheduling airport transfer through them to and from. Uber was very easy to get and affordable from this location as well, we did use them almost daily as we traveled to the walled city a lot.

The front desk was very helpful and she spoke English

Excelente ubicación

Beautiful property and helpful staff!

Well kept and clean

The receptionist Ingri was the best super nice and helpful ..how ever the place was super nice and clean love the breakfast the room reallt clean and staff was very helpful would definitely go back recommend

Love it , great customer service

Me gusto el lugar, regresaria a el !! Lo recomiendo

Muy bien

Buen desayuno

Beautiful place to stay!

La chambre est propre et belle. On entends malheureusement beaucoup insonorisation mauvaise…. Personnel aimable. Buffet déjeuner bon. À la fin du voyage ils ont essayé de me charger l’eau du mini bar que je noavais pas toucher et même chose pour notre couple d’amis …. Malheureusement je n’y retournerais pas

The staff were very friendly & tried to assist with whatever concerns I had. The staff facilitated a room change so that I could be closer to my friends room. There was no wash cloth provided in the room when I checked in & this had to be requested. I had to also request tissue as only half a roll was provided when I checked-in. I also had to request an iron as these items are apparently not automatically provided in the room. The hotel WiFi only worked in the lobby & once you went to your room, the WiFi didn't connect & this was a major inconvenience for me when trying to request transport & keeping in touch with family in a foreign country. The hotel can also improve on their breakfast menu for international travellers. The elevator was out of service for 2 days. There are areas on the property where mosquitoes are highly concentrated & should be fogged. The hotel should also consider adding a few movie channels for entertainment purposes instead of just having only the Claro advertisement channel & also adding a few English channels for travelers whose only language is English.

This is definitely somewhere I’d return to. The staff were amazing and very helpful. The food was good and the facilities were user- friendly, central to so many food and artisan shops and very beautiful.

El hotel está en Bocagrande, es cómodo con habitaciones amplias. La piscina linda. Buen valor, aunque para ir a la Ciudad amurallada considerar que hay que ir en taxi.

Otimo atendimento, café da manhã variado