Protur Roquetas Hotel & Spa

探索 Protur Roquetas Hotel & Spa
9.0
超棒
基于 58 条评论
清洁度

9.2

客房舒适度

9.2

服务和设施

9.2

旅行者评论 Protur Roquetas Hotel & Spa

每页评论数
20
40
热门评论
TACIZIO
8.0
/10
评论于 17几周前

Hotels.com verified review

O hotel é bem localizado. Nós temos a reclamar do chuveiro .A banheira é muito estreita, e em um canto dela vaza muita água para o chão. Precisa de reparo. Toda a noite tem show noturno que vai até quase meia noite e é muito barulhento. Estes shows são na area proxima da piscina e como tos os quartos ficam voltados para ela não se consegue dormir antes da meia noite. E um hotel muuito grande, com muita gente e muita criança ! Não é recomendado para idosos, como nós!!!!
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Sandra
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 18几周前

Hotels.com verified review

The staff we could not fault, very helpful and always a smile. Our room was dated and it seems the hotel doesn’t have any rooms with walk in showers and as we our in our late 70’s we do struggle having to step into a bath to shower. The worse thing about the hotel is its coffee. What they provide in the restaurant was un drinkable. The food was ok but hot plates to keep food are needed and a cool fridge is needed for cool food. A fan really isn’t the correct thing to use. Hence unless you managed to time it right as the hot food was put out very often it was luke warm. The pool bar was a little better but gave up after day 1 on the coffee. There are plenty of sun beds around pools and garden areas. Over all we did enjoy our stay but improvements need in restaurants and bedrooms. Also when I returned home I found that one of my purses was missing from my case, fortunately there was only25€ in it !! Hotel is in a great location on the beach with a lovely promenade. There are shops and bars close by as well.
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Janek
10.0
/10
评论于 21几周前

Expedia Group verified review

Ein super Hotel. Personal immer freundlich. Lässt nichts zu wünschen übrig.
claire
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 49几周前

Expedia Group verified review

Beautiful clean hotel staff very obliging
Denise
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 50几周前

Expedia Group verified review

Excellent hotel with wonderful facilities. Staff exceptionally good. Good variety of food. This hotel never disappoints.
Anne-Sophie
icon-商业
商业
10.0
/10
评论于 50几周前

Hotels.com verified review

El personal muy professional y muy simpatica te tratan como si era familia. Todos muy bien. Un pequeño punto, la piscina es demasiada fria para disfrutar de las instalationes exteriores tipo spa. El spa interior con suplemento tampoco esta muy caliente...
Thahbir
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 51几周前

Expedia Group verified review

Staff were amazing, very helpful and friendly. Room was very large and comfortable, we had the jacuzzi room. Massage from Theresa was wonderful. Buffet and restaurant were varied throughout the week and tasty. Staff at the restaurant were great too. Very nice family friendly hotel
Annette
icon-休闲
休闲
10.0
/10
评论于 52几周前

Expedia Group verified review

The staff made it 5 or 6 stars! So friendly and could make recommendations.I have told others already and I just wish I could've shown each of them how wonderfully amazing they made my first visit to Spain memorable!
Ian David
icon-休闲
休闲
8.0
/10
评论于 52几周前

Expedia Group verified review

Nice hotel but very little to do in the surrounding area and very little in the way of evening entertainment
Glauber Michael Rodrigues
icon-休闲 亲子同住
休闲 亲子同住
4.0
/10
评论于 61几周前

Expedia Group verified review

Besides the some staff on the buffet restaurant the rest of staff is insufferable, they all seem to be doing you a favour, absolutely zero effort to make your stay the best possible, the a la carte restaurants booking system is a joke and I had my check in delayed 30 mins. The entertainment is probably the worst I have seen and at the kids club they basically left my son behind when they went to do some activity with the rest of the kids.
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Reena
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 101几周前

Hotels.com verified review

Nice hotel, although little worn and not maybe fully 5 star worthy. It would have been great if the pools (or at least one) of the outdoor pools would be heated. But it was nice to have small indoor pool (spa area was not open for kids). Food was good and kids club and entertainment very nice! Right next to beach and boulevard. Nice shops and cafes nearby.
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Anne-Sophie
icon-商业
商业
10.0
/10
评论于 101几周前

Hotels.com verified review

Muy buen hotel, todo el presonal es de 10 de amable y efficiente (desde recepcion, comedor,spa). Siempre por ti personalmente. La comida muy buena, con rincon cena tematica cada noche. En general esta todo muy bien pensado hasta en los pequeños detalles que mejora muchissimos tu estancia comparado a otros hoteleles de la zona. Ej. Herbidora con té,infusion,cafe en la habitacion; tombona confortable, bien aislado, ect... Minibar (aunque en 9 dias no me reponieron lo poco que he bebido). Un solo punto negativo el suelo de la habitacion era sucio y nunca fregaron.
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Alfredo
icon-双人入住
双人入住
6.0
/10
评论于 103几周前

Hotels.com verified review

C’est pas un 5étoiles au mieux un 3.5 étoiles. La nourriture correspond a celle d’une cafétéria et non un 5étoiles. Les gens sont gentils, mais le service n’est pas constant.
David
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 107几周前

Hotels.com verified review

Excelente todo
Alex
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
评论于 110几周前

Expedia Group verified review

Hemos pasado una muy buena estancia.
Rafael
icon-双人入住
双人入住
10.0
/10
评论于 111几周前

Hotels.com verified review

Muy bueno el hotel hemos estado muy comodos y me ha gustado las piscinas y la habitación comida muy rica
Maria
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 116几周前

Expedia Group verified review

Es la 2' vez que vamos, todo está muy bien, la comida muy buena, el personal super agradable y la piscina es muy chula con el río.
Ana María
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 116几周前

Hotels.com verified review

Lo mejor de todo el personal, de 10. La comida no corresponde a un hotel de 5 estrellas.
Nadine
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 116几周前

Hotels.com verified review

Hemos pasado unas fantasticas vacaciones. Todo el personal es muy atento y agradable. Todas las comdidas estaban riquisimas, con mucha variedad y poca fritanga. Ademas, uno de mis hijos tiene alergias y estuvieron muy pendientes de que todo estuviera apto para el. Las piscinas son muy divertidas, sobre todo para los niños y la habitacion enorme. Lo recomiendo 100%
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Francisco Tomas Berenguer
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 116几周前

Expedia Group verified review

Gran hotel y personal excelente. Sin agobios, sin preocupaciones. Todo de 10
每页评论数
20
40

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