We had an issue with the brakes on one of the beds. Jessica came to the room to fix the issue but was unable to correct it. So Cristian offered us to move to another room with a nice view. Excellent customer service from everyone. The restaurant team is also very good and attentive to your needs.

We arrived early, but the staff was super attentive. They were able to store our bags as we went out and explored. Cristian took care of us from start to finish, great customer service skills. Margarita was our cleaning lady and had the room spotless. We visited the restaurant, the selection was good with some local cuisine. Portions are big enough for two. Location was ideal right on the Straight and only blocks from downtown, the port and just about anywhere.

La chambre est spacieuse la salle de bains fonctionnelle et très chaude. Par contre les articles de toilette pas de gel douche simplement du savon, shampooing et cape de cheveux. Vu qu il y a une piscine un peignoir aurait bienvenu. La piscine très agréable. Frites et planches et serviettes disponibles. Par contre pour se changer les toilettes et pas à côté. Point négatif Petit déjeuner correct. Personnel sympathique. L hôtel est bien situé face à la mer et proche du centre ville

The breakfast was great. We were there during school holidays, which meant that the pool was full of kids - I could not use it. They have a gym, which helped.

Middle range hotel in an interesting town.

Considering the price, it met my expectations.

Good

The hotel is definitely overpriced. But decent amenities

Good breakfast, courteous staff, great location- easy access to city center, restaurants, waterfront!

El personal no era nada amable. En la web indican que si pagas con dólares en efectivo no aplican el IVA; cuando llegas en recepción te exigen que el importe sea exacto, hecho que no indican en su web; como proteste me devolvieron los cambio de dólares, fatal la actitud, porque tenían cambios. Desayuno y restaurante de muy baja calidad. No volveré a este alojamiento.

좋았습니다. 조식도 괜찮고 직원도 친절합니다. 난방이 조금 아쉬워요

Personal amable, habitación bonita, buen aseo.

.

De façon générale plutôt décevant

Average hotel, not so good for its price.

No utilizamos las facilidades de la picsina por falta de tiempo, pero siepre estuvo disponibloe. El desayuno muy bueno y el servicio en los cuartos espectacular.

Location and the staff will get 5 starts. The room is pretty basic and needs urgent upgrades.

Great location, very walkable, great ocean views, staff very helpful and attentive.

This place was everything I needed after traveling through Patagonia for two weeks. Walking the streets from the city center to the waterfront. I saw a lot in the last day and a half of my trip. The room was comfy and clean. The breakfast was plentiful they even let me keep my car parked there while I was walking around even after I checked out since I had a later flight. Thank you so much

Todo bien durante mi estadía. Solo puedo recomendar que sea mas expedita la comunicacion via telefono con el hotel dias previo a la llegada, quise asegurarme de que estaba vigente mi reserva y me resulto muy dificil contactarme