7.0
Pleasant
From 98 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

8.0

Service and Facilites

7.0

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Traveler Reviews Hotel Alux Cancun

Number of reviews per page
20
40
Top reviews
John
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
Eugene
icon-Leisure
Leisure
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Robbie
icon-Leisure
Leisure
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Lourdes
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

The Hotel is located at convenient place around transportation specially ADO and shopping places. The only thing it wasn't too much hot water.
Yolanda
icon-Leisure
Leisure
4.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

The room is large and clean. Overall it was a good deal. Served its purpose. I have a bad knee and I was on the second floor and there is no elevator.
Bobbie
icon-Leisure
Leisure
6.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Best thing about this property is location next to ADO bus terminal, so very convenient if Cancun isn’t your destination but you need to overnight before continuing your journey by bus.
Verified traveler
8.0
/10
Reviewed 287 week(s) ago

Expedia Group verified review

AC was good but place was very noisy and they charge a different price dfrom the one offered in cheaptickets site
Glicelle
8.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

Staff from day and evening were friendly, they're tried to help as much as they can. And they clean our room everyday, gave fresh towels and made beds. It's just I had to log on to wifi everytime. But everything was good! Easy access to most of we needed by the time we stayed! Superb Service!
Susan
8.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Hotel is convenient, only one block from the ADO bus station. Area is OK but not exactly central. Hotel is comfortable, but probably not geared to foreigners since the large TV had absolutely no channels in English so was useless for me and the Wi-Fi kept dropping out. Staff is friendly and helpful.
glen
8.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Adequate close to bus station
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

The receptionist was very helpful. Hotel is central, close to the bus station.
Verified traveler
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Great location right next to the bus station. I recommend staying here if you are looking for a very good budget hotel. Friendly staff and a good-sized room.
Roberto
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Nice place to stay one night, insecticide smell is not a good sign on a hotel
Verified traveler
6.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

I am not a 5 star guy I'm a traveller TravelCheapWithPete.com
Erik
6.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Needed a place to stay before we flew out in the morning. Bed and air conditioning. Block away from the ADO bus station. You get what you pay for. Staff was friendly and helpful.
Yucateco
4.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

The hotel was just ok, but the staff was not friendly at all. A big plus, and really the only one, is that this hotel is near the ADO bus station, a two minutes walk from it; and also it has places to it nearby.
Ewa H.
8.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

Very nice hotel in Mexican neighbourhood with a good place to eat opposite . Handy to be close to the bus station and a supermarket . Clean rooms with hot water .There is water for free to fill up the bottles . Really happy there .
Verified traveler
6.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

They overcharged me even with the hotels.com reservation. I stayed there before and it is a half block to the bus station so it is very convenient. Just don't leave your room late at night because it is a rough neighborhood. For some reAson you had to pay in pesos when you got there. hotels.com didn't or wouldn't take the card. Strange
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SuperMario87
6.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

We came across this place very last minute. We arrived late into cancun and saw this place on the app. Staff was very friendly. Most important, the air conditioning worked!! Great location because it is so close to the ADO bus terminal, literally around the corner. Also super close to the rest of the local busses and collectives to take you to "Playa Delphines" and the rest of the hotel.
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cocolocco
4.0
/10
Reviewed 565 week(s) ago

Expedia Group verified review

The Hotel is only 50 Meters from the ADO Bus Station, thats why i booked it ---i needed Bus to the Airport early in the morning The Stuff only speaks Spanish- so learn some basics Bring cash, the Hotel does not accept credit cards, you have to pay before you check in- i had to walk around to find an ATM before checking in - the rooms are clean as they can get considering the overall apperance of house, furniture etc i have seen worst on my travel, one really big issue--- if you wanna rest you will be able to sleep between 2 and 4 at night other then that it is simply impossible- let me tell you, i lived in miami beach on the hot spot
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