I like the friendly and professional front desk staff. The gym next to the hotel is clean, comfortable with different kinds of equipment. A great hotel for travelers from other countries.

Nice clean spacious room. Courtiers staff also food was good.

I have been staying in this Hotel for almost 15 years, and its my first choice in City . I appreciate their food, specially breakfast , their sincerity in service & comfort of guest. Hotel management & staff both deserve loud appreciation for this consistency

Clean room and good service

Overall a good place Good Polite n Courteous staff. VERY convenient location.Everyrhing close by no need to search for anything.

By western standards city of Vapi is a bit rough ! This hotel is a bit dated and rough around the edges ! Restaurant staff and front desk staff were friendly

Not a handicapped friendly

good experience

All good for an overnight stay on a work trip. Next time I would request a room away from the road.

Bit of a higgledy-piggledy hotel with lots of strange steps. Overall very decent for the location and rooms were clean for our night stay. Staff were attentive and helpful.

Location is very convenient and accessibility to tourist places is easy n considerably shorter, hospitality is very welcoming and warm, food is too good, good choice to stay

Wonderful place and staff is very polite,courteous and helpful.

Was good experience

Renovation is good. Regular customers very well looked after. If hotel had gym and swimming pool that would been good

The staff is relly kind and attencious. They try to do their best to assist you. There are some rooms without window...They can be more calm because in front of the hotel there is noisy road. But this place is, in my opinion, the best option in the region. The hotel is clean, the facilities are simple but in good state.

Compact and beautiful room, the only down fall is the location is too dusty outside

The view to rooms was very bad...just an open terrace which is inaccessible

This review is about Hotels Dot Com, ITC tried really hard to accommodate the goof-up made by Hotels Dot Com. I had booked 2 Rooms at ITC and upon arrival realised that Hotels Dot Com had booked only 1 Room. Fortunately we got additional rooms. Thank goodness I opted to pay at the hotel and not at the Hotels Dot Com website otherwise would have lost all the money.

Reasonably priced.

The toiletries could have been better. Everything else was pretty good.