酒店整洁干净。前台接待员马希杜尔热情友好，服务周到。一切都很好。

工作人员很棒，入住时间准时为下午 3 点，退房时间为上午 11 点，提前入住或延迟退房会按小时收取额外费用，所以如果您期望得到友好的服务，您会失望的。

空调不好使，很热。没有更衣室。电视打不开。床底下有垃圾。热水器坏了。没有熨斗。 如果只是来休息，还可以。但如果要开会，就得自己准备孩子。我不喜欢这家酒店。员工不会说马来语或英语。

住宿体验很棒，拉巴特和汗的前台非常热情周到，确保我住得舒适。

服务差 清洁度差 对这家酒店很不满意

房间漂亮又干净，但是没有电梯，所以如果你到达顶楼，请做好踩踏的准备。

Mantap 👍 staff hotel sangat ramah, pelayanan nya oke semua.

Bad smell in the hallway. I have informed the receptionist but there is no reaction.

Bilik bersih dan luas. Sebelah hotel ada restoran mamak senang nak cari makan takyah pegi jauh2 cari makanan. Kalau nak shopping pun dekat.

Good place to stay, clean and safe, easy to get access for food and transportation.

Due to firefly flight delay from penang by 2 hours, reaching at 11.30 pm, the room is no longer available for checking in after the cut off at 10pm. No staff, no phone number and left stranded at the door. Understand the t&c after relook into the book, but won't choose any swings & pillows future travel, too risky.

I love this hotel, room clean and tidy and also good staff.

good service safety and comfortable

Staf hotel sangat baik, tak ada lift untuk family room mesti naik tangga, menyusahkan jika bersama anak-anak atau orang lanjut usia. Kebersihan kamar kurang, AC kotor nggak dingin, kamar bau rokok padahal ada larangan merokok. Koneksi WiFi jelek sering log out, tidak tersedia makan pagi.

Tak ada lift di sarankan ambil kamar lantai dasar, kamar bersih dan staf ramah. WiFi kurang bagus sering log out sendiri. tidak dapat makan pagi.

Room was too small..lack of amenities

OK lah for budget hotel, clean bed, aircond powerful.

Dapat bilik tak sama seperti dalam gambar yang dipaparkan.

it was good and the services was awesome

It is only convenient for emergency night stay and cheap. But the service is rather poor. There is no refill of soap and shampoo in the container and no paper toilet rolls or tissue provided. The washroom lock was a bit loose and accidentally it locked on it's own when closed the door. Reached the receptionist counter and the giy is busy on his headphone and only after we showed our frustration that he pull off his headphone and asked our problem. And the solution is to wait until morning as only housekeeper keeps the key and this incident happened at 11.00pm. We need to wait for 7 hours before we able to use the washroom again. That is really annoying.