各個部門職員態度都非常好，誠懇又有禮貌！交通又方便，Shuttle Bus值得一讚！ 懷石料理，美味豐富！ 溫泉浴池戶外戶內令人舒暢！

Cozy ryokan with a traditional japanese feel. Location is good near Kowakidani station to take you around Hakone area. Shuttle bus available from hotel. We liked that the ryokan was a bit away from the ”main” hotel areas of Gora/Hakone-Yumoto, tucked in in the forrest but still it was easy to get around. Very nice hotel facilities & calm / relaxing atmosphere. Perfect to recharge batteries between the intense big cities. We enjoyed the private onsens (rarely fully occupied) and the traditional kaiseki dinners. The room was amazing, clean and with own private bath and a nice interior. The service of the staff is great and they really put in an extra effort to try to give you the best stay possible.

The view from the balcony and the private onsen was amazing!

お風呂の湯がとても熱くて入れない所がありました。そこは残念😢でした

Hot baths amazing. We were in a Western-Japanese style room. Huge space and beautiful views of mountains from the room.

Superb facilities. So many onsen- they had three private ones and two shared ones that rotated between men and women each day so you got to try a different one. I was there in peak season and had no issues getting into any of them. The grounds were so relaxing and the rooms so zen. It was a two minute walk from the bus stop that links you to the place you can get shinkansen or do the hakone loop and two mins from a 7/11! I bought my food there rather than eating at the hotel. I had the single room with western bed and it was so comfy. Totally recommend this place for a relaxing stay in the mountains

Dette er 10 av 10 om man søker et avslappende opphold i Hakone. En opplevelse for livet!

Excellent experience. Very supportive staff. The team makes everything to bring a sensational experience. I would recommend it with no doubt!

I didn’t want to leave. We had a private bath on our balcony, the views were breathtaking and the food was great!

The room was very spacious and very nice onsen.

The staff was very friendly and very helpful. The onsen is lovely, clean and warm. It is an easy walk to the Hakone Open Air Museum which is fantastic. I would definitely stay again.

The rooms were very spacious and clean, alots of amenities- tea, coffee, yogurts, ice cream, complimentary snacks. The private baths were included in the hotel price. The evening meal was a great experience and delicious

We had such a lovely relaxing stay, perfect after a week of walking round Tokyo. Beautiful peaceful balcony with our own bath - and managed to visit the private onsen too. Staff were lovely - would definitely come here again!

The room was by far my favourite on the entire trip. It was comfortable and spacious and having access to sauna and baths on site was incredible. Wish I had stayed longer

Beautiful place to stay and kid friendly.

Our one night stay here was amazing and the location was great. The free robes and toiletries was a great touch. The rooms felt very Japanese and our balcony view was great to wake up too. As a travelling family of 7, the children absolutely loved the Hakone Open Air Musuem, which was a short walking distance away. The free shuttle bus service offered by the property to the train/bus station was really helpful too.

Beautiful spa, nice location within walking distance to hike in woods with waterfall and hokone open house museum, it was nice to have room with private onsen when traveling with kid to access lower bath temperature, onsen is very hot for kids. Food was a bit tricky for young kid from Sweden but a 7/11 is nearby to complement the hotels food, amazing food for grown ups

Excellent open air spas!

Perfect place to relax with beautiful views from the room’s balcony. They have a shuttle bus to and from the train station. Staff was very helpful. Food is very traditional and plentiful. We have enjoyed the private onsens.

Spa was lovely. Having an option for private onsen (not inside the room) was great. Property was clean and comfortable. We enjoyed regulated r access to non-alcoholic drinks. The eco clean option was smart for those of us who don’t want room cleaning during our stays. Walkable to bus and train, but high grade hills to climb on your way home, which were no problem for us. Breakfast was plentiful, traditional and elaborate.