房间里弥漫着一股腐臭的霉味。我投诉了，但没有任何回应。我被拒绝换房，酒店也没有采取任何措施去除异味。我曾多次入住这家酒店，但这次的服务质量明显下降。

员工友善，酒店靠近市中心，而且干净整洁。

酒店干净整洁，员工友善。

我们被安排了两间没有窗户的房间，房间里气味难闻，令人窒息。预订时，我既没有选择过这两间房，也没有被告知可以选择这两间房。现在我对那些评论都持怀疑态度。所以我们一进房间就决定退房。当我们要求换房时，工作人员说房间已经订满了，然后给我们提供了一间家庭房，里面有一张大床和一张单人床，可以住四个大人和一个婴儿，但还要额外收费？我以后再也不会来这家酒店了。

没有热水，这已经是第二次了😭

住宿环境不错，非常舒适，早餐也很棒。

我带着一大堆行李，包括一个手提箱，来到大堂开门，工作人员却没有提供帮助。 房间里没有酒店拖鞋，也没有牙膏之类的洗漱用品。 空调直接放在床前，很不方便。

我是这家酒店的常客，但每次都被安排到没有窗户的房间。我只能投诉，要求升级房间。

每次预订，我都会被安排到没有窗户的房间。我肯定抱怨过，并要求升级房间。

tempat oke, nice, cuma dalam bilik saya xda tong sampah, mungkin boleh diperbaiki lagi servis.

The representatives of the hotel are very hospitable. Breakfast is decent. Located at a very strategic place. We enjoyed staying here. Will definitely come again.

Nice and clean room. Easy access to pasar siti khatijah.

Hotel bersih dan selesa, parking mudah dan breakfast pun terbaik.

This place is comfy and really worth it. Accessible.

Good and clean hotel. Breakfast not much variety but its OK at least can eat something.

The breakfast is too limited, even I ask for an egg also need extra charges.

Hotel yang selesa. Berdekatan dengan pusat bandar.

We had some issues and misunderstanding with the hotel, we were given a single and a queen bedroom instead of 2 queen bedroom. The hotel said, it always happened and the customer didn't understand the hotel policy. It was a confusing experience and tired night, but later solved by agent and was given 2 queen bedroom as per booked in apps.

You give 2 option for feedback then how would you know level of satisfaction. Its either Good or Bad.

Have a lot of parking. Nice breakfast but a bit difficult to find the hotel because it behind the bank.