我在这家酒店住了四天三晚。办理入住时，前台工作人员May非常耐心，她把所有事情都解释得很清楚。因为我不会说日语，所以我问的任何问题她都能用英语回答。她非常友善，也很有耐心解答我的所有问题。只是我不喜欢床和枕头，它们太软了。我更喜欢硬一点的。而且厕所太小了，胖人进去会觉得很不方便。

Lovely hotel lobby. Rooms are decent, but the toilet is rather compact. Food is good!

Lovely view in lobby. Feels like I'm in a cruise ship. Good spread for breakfast and dinner. Only complaint is the toilet is too small.

I had a great experience there. The staff are friendly even though they are not fluent in English (so limited). I booked the tatami room. The room and the hotel are so traditional. The room is clean and very simple. Please expect small space in the bathroom. But the bedroom is spacious. There is also living room in the bedroom that make the space bigger than usual hotel. In the hotel, there 23 hr onsen (1hour at midnight for cleaning). The onsen is clean and provided with all necessary toiletries. Even the comb is saniteralized. I took the onsen twice during my stay. Morning and Night. Morning has less people than night. And recommended for those who haven't tried onsen or sauna before, please use the outdoor one, otherwise you will feel so hot. The hotel also provide free dinner and I recommend you to take the free breakfast as well. Around the hotel, there is not much stores or restaurants and the distance is quite far from one to another.