Hugely overpriced. I’m not saying that it is not a comfortable stay, but I would rate it a 5 star out of 10. Firstly, staff are not really helpful/ welcoming, the welcome drink was nice, but the waiter who served it didn’t give a single smile the whole time. We asked for two separate beds when we booked online but were given one king bed, luckily they double checked and changed the room for us. However, our luggage didn’t come for 20mins( thought they forget about this’ll lie so I called the front desk) and they finally sent them up. Secondly, the overall decoration/ furnitures/ ornaments are TERRIBLE, one of their staff all allegedly said that this is an “ ALL BRITISH STYLE” hotel, and, I’m pretty sure that the owner/s got some misunderstandings regarding the British Style ornaments

Few words about this hotel. First i must say that the hotel was always clean and the breakfast service was great, besides that all was terrible, it felt like we were a target. They charged us for every moment. We order a room for 2 adults and a kid, we got a small queen bed for 3 of us, when we asked for extra bed, they charged us 15$ per night, when we lost a card key, they charged us for a 1000r...the toilet stopped working for 3 times.. the most strange thing was at the day we left , they called us at 0700 and woke us up just to ask if they can come to take the luggage.. it feel like they are hunting the guests..for us it was the worst hotel in srilanka..i would never recommend on it thats for sure

Hübsches Hotel in den Teeplantagen, mit tollem Ausblick über die Landschaft, allerdings etwas weg vom Schuss.

Interesting hotel. On the positive side the room was nice and clean with cosy decor suiting the mountains location. Bed was also comfortable. Staff at the restaurant and bar were all very friendly and efficient. Front desk staff at check in and out were not overly friendly (except the gentleman who showed us to our room), but that seems to be a trend in Sri Lankan hotels. Had dinner on site and it was nice meal (curry). Breakfast was average. It was cold during our stay and the heater near us caught fire at the power point which was very concerning, lucky my partner pulled it out before the fire spread. It could have just been bad luck but our concern was the building (newish looking) was made on the cheap. It was a windy night on our stay and there was gaps in the window seals allowing in outside air which fuelled our concern regarding the building standard. All in all we found this hotel a little strange, perhaps trying to be something it is not, it wasn’t terrible but nor is it somewhere I would want to return.

The hotel is average and service was poor. There are definitely more better places to stay which will give a wonderful experience of the lovely place