Overall Ratings & Reviews Hotel Pacai, a Member of Design Hotels

One of the best hotels I have ever visited. A renovated palace that kept the charm while modernized all serviced. Outstanding design, perfect location, walkable, ample rooms and excellent breakfast with multiple options. Service matches all the above. Top notch.

Amazing place comfortable clean modern stylish best hotel in Vilnius

Great location, friendly stuff and delicious breakfast! Thank you.

10/10 every single time! Can’t wait to be back!

Best hotel in the city, my favorite. Always coming back

Absolutely fabulous hotel! The room was excellent and the service and food were as good as it gets! Thank you for a wonderful stay.

I just love this place! Staff is incredibly friendly and helpful. Rooms are lovely. And the walkability can’t be beat! Highly recommend!

Perfect hotel with perfect location in a perfect city.

Spa/sauna were great. Food excellent and staff were wonderful. We greatly enjoyed our 3 nichfs at the Pichai.

Nothing

Best stay, great staff.

The hotel is very unique and beautiful super clean like literally super clean staff respectful professional Location of the hotel is in the heart of the city I give it a 5 Star Rating

I arrived at the hotel early and decided to have lunch there. I ordered my meal and a bottle of water. The waitress asked me if i wanted cold or room temperature water and I went with room temperature. She returned some time after and informed me they didn't have any room temperature water, which is very bizarre. Why even ask then...? I finished my meal and went to see if my room was available. It was about 2:40 so I knew it might still not be ready. Reception politely informed me that it was still not available, which was fine of course. 3:05 I returned to the desk and requested to check in but I was informed that the room was still not ready. This seems to be in breach of their own policies, so was very disappointing. I was offered tea, which I declined. I was able to check in a few minutes later, finally. After a day of exploring the city, my companion wanted to dry a few items of their clothing on the radiator in the bathroom, which you could manually turn on. Some time later, the lights in the bathroom disappeared and would not turn back on. We went to reception and it was explained to us that the little radiator in the bathroom caused an electric circuit failure and that they will repair it. Repairs were performed swiftly but I find it hard to believe that this hasn't happened before... At breakfast, my companion ordered decaf coffee. Waiter returned some time after and advised they are out. Next morning we ordered decaf again and were advised that they're out, again.

We had an a very comfortable stay at the hotel Pacai,the staff was very friendly and the food was very good.

Great location, beautiful and modern interiors. Highly recommend it.

Great staff an beautifully done hotel.

The staff is the star of the hotel

It was a great hotel. Awesome breakfast.

Beautiful rooms, great breakfast included, lovely spa. Gym is very basic and doesn’t have much

Terrific hotel; great staff; perfect location