Very nice experience compare to swissotel.

This hotel always try cut take money from guests.

The service is awesome. Wonderful and polite staff.

Did not get to stay at this hotel as I was informed that it is shn hotel 3 weeks prior to my staycation. Changed to Shangrila instead. Would love to try Mandarin Oriental when have chance in future thanks!

The service recovery was relatively bad. My stay has been rescheduled twice and there is definitely plenty of space for improvement in the way the Hotel is handling the situation. I'm not having any high expectations of my upcoming stay at MO.

Great view of the swimming pool and the Singapore Flyer. Amazing service from the moment you step into the hotel. Would love to be back again! Thank you.

服务一流且专业，客房用餐很完美，食物很美味

工作人员非常友好，乐于助人！他们愿意满足我们不同的需求，提供提前入住和延迟退房服务。房子很豪华，维护得很好！如果有机会，我一定会再来！

复活节假期结束后，我们又回到了MO酒店，在国庆节前夕再次入住。由于国庆演出改期至8月21日，因此国庆节当天上午举行了阅兵式。这对我们来说是个意外的惊喜，因为我们可以从房间里看到水上平台。MO酒店的服务一如既往地一流，但前台工作人员似乎有些不堪重负。虽然卧室需要翻新，但整体保持了干净舒适的状态。马桶冲水按钮可能需要修理一下，因为按起来有点费劲。在MO酒店再次入住体验非常愉快。我知道MO酒店将支持居家隔离政策，在我们退房后的第二天将不再接待入住的客人。酒店重新开放后，我们可能会很快再次入住。

Everything was good, except the suite was rather dated. Time for a refresh.

It was an awesome experience staying with MO, all the staff are very friendly and cheerful - from front door greeting to the receiption to the dining setup to the housekeeping to the swimming pool! When we provided feedback they all will act on immediately. The dinner from MO bar was awesome! We were thrilled to see the presentation despite it was in room dining setup! Seafood platter was fresh and the sauce was amazing, loving all the mains too and the Grand Cru Chocolate dessert! Though there was a little miscommunication on our change of the breakfast reservation the person I spoke to on the phone tried her best to expedite our breakfast for us. We feedback on the lift noise and there is a personal call after we check out from the manager to check on us if we are OK! Thank you for all the personal touch and care rendered to us during our stay! I must say the view is fantastic! We will be back! Too bad the NDP preview was cancelled due to the current situation if not it will be a perfect spot to watch in our room!

Slamming sound of room doors early in the morning. Probably caused by occupant or housekeeping team. Just so irritating each morning.

Awesome staycation in the hotel. Suitable for family with kids. The view is good for relaxation even though we are just in the room. The breakfast set come with varieties and taste good too.

The family enjoyed our 3D2N stay because of the personalised service, staff professionalism, variety of breakfast food and comfortable room which looked exactly as in the website except that they gave us twin beds instead of king bed so my husband and I had to sleep separately. Nevertheless, we plan to return as we really like the pool and the ambience of the hotel.

Booked a one night staycation to celebrate my little one's birthday. Completely enjoyed the comfortable room, pool and awesome view. Being offered a late check out as well. Highly recommended.

Stayed 3D2N in Mandarin Oriental for my honeymoon staycation. My husband and I were very thankful that one of our nights (we made 2 separate bookings, 1 deluxe and 1 ocean view) got upgraded from deluxe to ocean view for free. The view from the room was magnificent but the room was outdated for a 5 star hotel in 2020s. We have been hotel hopping for honeymoon so I'm comparing MO room to 5 other local 5 star hotels rooms which we had stayed thus far. Cons: No bidet, no complimentary mini bar (2 bottles of Taping Tapir drinks were given though), no Nespresso machine in the room, no pillow menu option, complimentary breakfasts were not included in the package. Pros: Complimentary chocolate given (for our special occasion), room was spacious, carpeted flooring in the room and throughout the hotel, water heating system in the room was efficient, cosy bathrobe and bedroom slipper, awesome view from room and pool, relaxing and big pool, attentive staffs, nice lunch buffet from Melt Cafe, responsive sales team, turndown and room service was awesome, gave a complimentary picture during check out. Overall, will return to stay for the breathtaking view and pool and if the price is reasonable.

酒店房间非常棒，可以俯瞰城市天际线。床很舒服，早餐也很棒！服务人员非常优秀，经验丰富！酒店位置离购物中心和地铁站只有几步之遥。我们非常喜欢！

物有所值，服务很棒。房间很棒。入住和退房也很便捷。

我在这里度过了非常愉快的时光。工作人员非常友好，乐于助人。我强烈推荐给大家！

The best hotel that I have been to so far 👍🏻