我在这里住过几次，每次都非常满意。然而，今年七月的住宿体验却不太令人满意。酒店的卫生设施、茶水间和墙壁似乎维护得很差。不适合带孩子入住。希望以后能有所改进。

维护得不太好。电梯不运行。

The room is very bad, and smell bad as well

Harga super affordable, kamar luar tp hanya cocok untuk dipakai tidur saja tiday staycation. Kamar mandi mungkin perlu renovasi supaya makin nyaman di kamar

The room smells bad, dusty bedroom, not maintained bathroom, everything just bad. The location was okay.

Very poor hotel, can not imagine Traveloka still recommend and open for reservation. Bathroom so dirty, room so small, but still very expensive. I think Traveloka have responsibility to put good quality hotel in the APP not those poor hotel ….

This hotel is actually the best. Sadly, the rooftop seems unmanageable, but overall, the room is super comfortable, and the swimming pool is amazing. Definitely will be back.

Lokasinya enak sekali tapi sayang tempatnya kurang begitu terawat. Harganya memang gak mahal tapi lebih baik lagi kalau tempatnya dirawat dan harganya bisa jadi naik juga. Kolam renangnya juga kotor sekali. Untuk kamarnya cukup luas.

Kamarnya sebenarnya masih ok dibersihkan tiap hari hanya perlu perawatan extra untuk closet karena warnanya sudah dak putih sayang sekali klu dibiarkan karena harusnya tempat dan fasilitasnya recommended cukup puas dengan harga dengan kamar yang didapat pelayanan ok bahkan bisa check in begitu kamar ready.

The room size is quite big and comfort for couple. But, the service is poor and the interior was old. Need to maintain the lift, access door, water heater. It might be wise to renovate the whole building. I found out the location was quite good for holiday because most of the entertainment area were close. I think Umalas can be compete with other competitor if only after the renovation.

Lift nya ga bisa hotel ga terawat.

Lift nya gabisa harus naik tangga pintu kamar mandi gabisa di buka.

Pertama masuk, luas, bersih, nyaman. Kolam bersih. Bikin betah berlama lama stay disini. Pasti balik lagi kalau ke Bali

Lift mati sudah lama, kotor, perabot sudah tua2, receptionist digantikan help boy bau keringat badan melayani, westafel macet total, seprei tua banget sudah berubah warna dari putih jadi krem.

The staff are friendly and helpful, it isn't their fault, it is just the building isn't well maintained! The first room that we got was moldy and smelly and only one room left and it didn't get any better 😭 the sink is eww, the bathroom is smelly, the AC was noisy. The room light was so blurry and dark, no happy vibe at all:(we don't even want to sit on the couch, in fact it looks like it was the only thing that was clean, even the pillow sheet isn't white. We just booked for 2 nights, but end up check out in few hours because we can't stand it!

Sangat buruk saya mendapat kamar yang teriblendan seram. Banyak noda di sprei yang sangat membuat tidak nyaman dan merasa jijik. Sampai saya harus checkout segera dan tidak menempatinya untuk bermalam. Tolong diperhatikan ya.

Hotel yang cocok untuk keluarga, luas dan nyaman, hanya kemarin problemnya di saluran TV saja, isinya gerimis dan semut semua. Untuk alat dapur bisa minta dan lapor dulu apa-apa saja yang dibutuhkan. Untuk kamar mandi sebenarnya aman hanya saja bathtub tidak bisa ditutup saluran airnya sehingga hanya bisa mandi biasa. Suasananya sangat tenang. Next mau staycation di sini lagi deh.

Ac mati, sudah di service mati lagi, tidak ada 24/7 resepsionis. Alhasil tidur tanpa ac.

Staff reduced, empty at night just us and one security, no hot water, no tv channels, no restaurant

This hotel needs deeper maintenance and the internet connection is super slow.