Palm Beach Resort & Spa Labuan

探索 Palm Beach Resort & Spa Labuan
8.5
非常好
基于 162 条评论
由旅行者提供
清洁度

8.6

客房舒适度

8.8

餐食

8.1

地点

8.3

服务和设施

8.5

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员工友好度 (3)
周边环境 (2)
Wifi (2)
氛围 (2)
房间空间 (2)
卧室 (2)
浴室 (2)
酒店区域 (2)
距市中心的距离 (1)
适合家庭 (1)
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旅行者评论 Palm Beach Resort & Spa Labuan

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顾客评论
N***a
icon-origin-TRAVELOKA
9.4
/10
评论于 27几周前
如果您想休息的话,这里是个好地方。
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K***e
icon-休闲
休闲
icon-origin-TRAVELOKA
5.0
/10
评论于 28几周前
我很少写酒店点评,但这次不得不写。 毫无疑问,这是我经历过的最糟糕的酒店体验。问题从我到达的那一刻就开始了,而且越来越严重。 首先,尽管我过了指定的入住时间才到,前台工作人员却给了我一把仍在打扫的房间钥匙。我走到房间,却发现客房服务人员还在里面。我不得不转身回到大堂,等了好一会儿房间才真正准备好。 床很硬很不舒服,但与房间里有臭虫相比,这简直是小问题。我两条腿上留下的咬痕真是太可怕了。 我立即联系酒店,报告了这个严重的健康和安全问题。管理层回复了我最初的邮件,但随后完全无视我所有的后续行动。这种缺乏沟通和完全无视客人安全的行为令人无法接受。 所以,如果你不想经历我的经历,就不要来这家酒店。
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SARBANON
icon-居家度假
居家度假
icon-origin-TRAVELOKA
8.5
/10
评论于 36几周前
宽敞舒适,但需要一些改进。 我们在宰牲节期间住了两晚。 卧室清洁度极佳,地板闪闪发光,但床/沙发的材质(布料)有点旧,有霉味/灰尘味。 除了沙发旁边的侧灯外,所有灯都能用。 房间还配备了大浴缸,但浴室地板上有积水。 我们不太喜欢早餐,但酒店内的菜单,比如柴火披萨、意大利面和Bungamas咖啡馆的其他菜品,都非常美味,价格也合理。
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Muhammad M.
icon-休闲
休闲
icon-origin-TRAVELOKA
9.7
/10
评论于 56几周前
Spacious room, clean, air conditioning functioned well, good food, close to nature, you can do stargazing at night near the pool at night while hearing the ocean waves, recommended
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Guest
icon-休闲
休闲
icon-origin-TRAVELOKA
9.7
/10
评论于 66几周前
Staff awesome, food, often choices unavailable, lack of vegetables, or none available, shuttle service great, cleaning fantastic, room serviced everyday 😄. Thank you
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Suffian B. J.
icon-origin-TRAVELOKA
8.5
/10
评论于 160几周前
Great place bonding with nature.
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Anna K.
icon-origin-TRAVELOKA
9.4
/10
评论于 197几周前
sesuai untuk seisi keluarga.. anak-anak pun gembira..persekitaran yang cantik dan menarik..😍
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Favian m.
icon-家庭
家庭
icon-origin-TRAVELOKA
9.4
/10
评论于 313几周前
perfect stay for parents with kids.. room is spacious & clean!!
1人们认为它很有帮助
Mohd f. r.
icon-家庭
家庭
icon-origin-TRAVELOKA
9.1
/10
评论于 313几周前
Nice room and nice place view. Staff helpful & friendly
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Ben M.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.8
/10
评论于 320几周前
Great hotel with variable service. Kids love the swimming pool, I love the beach and hotel bar. We all love the pizza and the almost never available double beef burger. Quite far from town, so hit the supermarket before you come.
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Accommodation's Reply
11 Jan 2020
很高兴得知您在我们优质的服务中获得了美好的体验。 我们很高兴得知您在我们友好员工的协助下度过了愉快的时光。 我们期待在不久的将来再次欢迎您光临棕榈滩度假村及水疗中心。
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Mohamad Z. B. M.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.8
/10
评论于 322几周前
great accommodation and very convenience place to get together with family... will be there again soon.
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Accommodation's Reply
11 Jan 2020
感谢您的宝贵反馈。我们期待不久的将来再次欢迎您入住棕榈滩度假村及水疗中心。
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NORIZWAN B. M.
icon-浪漫
浪漫
icon-origin-TRAVELOKA
6.3
/10
评论于 328几周前
Check in: room only ready at 3.pm Room: spacious and clean. Shower head too old and look dirty. A noisy air-condition. Breakfast: lack of choice. Taste 4/10. If get room rate without breakfast, much better. Beach: the best spot for sunset view. Lobby: Awesome. Got shuttle to town
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Melisa D. A.
icon-背包旅行
背包旅行
icon-origin-TRAVELOKA
6.2
/10
评论于 329几周前
Front desk should've great attitude and excellent customer service practices. This place have such a nice ambience and view but when you came in at the first place that will represent the whole experience of staying in a hotel is good attitude by frontliners. During my stay, that was a very hectic weekend in there due marathon event or something, I came to check in , and it took me about 30 mins bcuz they're having problem with their rooms booking, I booked for deluxe king but then they offered me for deluxe queen room their reason is they don't have any deluxe king already, they said the price is the same?? Do you think its reasonable? In the first place, if you run out of that room types you shouldn't let it still open for booking , and the frontliners have arguments in front of customers with a black faces and not even a smile, this is totally ruined my whole stay. They ended up put me in a connecting room where I can hear another family stay in the next room with a chaotic child situation. I came here just to have my beauty sleep for a day since my outstation trip in Labuan never let me rest my mind and now I even had a bad day. I've been in a hospitality industry for about 8 years and been travelled and stay in budget and even most luxurious hotel, but this hotel totally should've well trained staff to sit in front desk. Otherwise the view and great place wasn't enough to make returned customers. Some budget hotels have way better standards than this place.
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Ben M.
icon-家庭
家庭
icon-origin-TRAVELOKA
9.1
/10
评论于 335几周前
Huge suite room, with separate living room. Beach views, great beach and hotel bar, decent food, cheap beer. A few mosquitos around, but didn't really bother us. Great pool. Friendly, but untrained staff. Overall had a great stay. Will be back.
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Norazizah b. a. k.
icon-origin-TRAVELOKA
6.0
/10
评论于 339几周前
Services is not good. TV channel almost unreached..don't have laundry bag..but environment & view its so nice
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Mohamad I. I.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
评论于 341几周前
seriously awesome!! but no water hose provided..overall is excellent!
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SHIH C. T.
icon-购物和烹饪
购物和烹饪
icon-origin-TRAVELOKA
8.4
/10
评论于 348几周前
The condition of the room is old and needs to be renovated. The beach infront is beautiful but there is some garbage
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Farah A. B. G.
icon-家庭
家庭
icon-origin-TRAVELOKA
9.7
/10
评论于 352几周前
Value for money. Room was nice and comfortable.
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Ahmad Z. A. T.
icon-浪漫
浪漫
icon-origin-TRAVELOKA
8.8
/10
评论于 364几周前
Overall it was very good. The only downside is that they say guest will receive complimentary welcome drink, but it was not there. 4/5 for me
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Damian
icon-浪漫
浪漫
icon-origin-TRAVELOKA
6.0
/10
评论于 366几周前
Good place but kinda old, bathtub can't be used and place have cockroaches.
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