Horrible Jacuzzi Room Experience!
Paid for a Jacuzzi room expecting a relaxing stay, but it was a total disappointment. The Jacuzzi was extremely dirty, with visible dirt and grime when starting it up (see attached pic). On top of that, it didn’t function properly, even when following the instructions. The water wasn’t hot at all, making it completely unusable.
Requested them to clean it, but all they did was wipe off the surface dirt. Tried using it again the next day, and it was still just as dirty. To make things worse, there was even an incident of a blackout during our stay, adding to the frustration.
What’s the point of offering these features if they’re poorly maintained and non-functional? Truly unacceptable for the price paid. This level of service is shocking—definitely would not recommend unless serious improvements are made.