Traveloka (66)
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7.8
好
基于 66 条评论
由旅行者提供
清洁度
7.7
客房舒适度
8.0
餐食
8.2
地点
8.2
服务和设施
7.4
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บรรยากาศ (1)
พื้นที่ในห้องพัก (1)
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พื้นที่ในโรงแรม (1)
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旅行者评论 Lace Boutique Hotel
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顾客评论
R***a
居家度假
8.8
/10
评论于 15几周前
独特...我和我的家人都喜欢它。舒服的。干净的。宽敞。唯一不太喜欢的是卫生间，比较小，不过总体来说还是很满意的。如果家庭度假，请入住这家酒店。伟大的，
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AG
Andy G.
8.5
/10
评论于 44几周前
Only 1 lift is working and the reception is not there 24/7. Security guards takes over when receptionist is not around. Not really feel like a hotel. More like air b&b. Sort of. The room is clean and neat but a bit stuffy upon arrival. Need to switch on the air conditioner (it 's working!) Fast fast. The price is very good for a 80sq. M with a 2 bedroom for 4 person stay. Just don't expect superb services but sufficient for a OK stay. There are mosquitoes flying around and can of mosquitoes spray solved the problem. Hm. And oh. The bed is good. Slept well.
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E***h
商业
5.7
/10
评论于 56几周前
The bedsheets and pillows were smelly and there 's a leftover baby diaper left in the kitchen cabinet.
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MR
MD RAMLI M. S.
8.4
/10
评论于 80几周前
The hotel has a weird lobby with a small table for reception. Checking in was smooth. The rooms was so lovely, very uniquely design and decorated. The yoilet is so nice, I like it very much! However, things need to be improved for it to be better hotel. The room door doesn't have a latch to double lock it. Once the repairman open my room wo knocking. The bed is hard and only has queen size. The comforter also smells and I think its reused from previous occupants! Algae cn be seen on the shower curtain. I wud consider coming backbif they improve on the above issues.
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Robert
5.1
/10
评论于 85几周前
Kotor dan jorok sekali, bantal, kasur, sprei bau semua, kulkas tidak dibersihkan, ada sisa makanan, sangat bau. Semoga dilakukan perbaikan segera.
1人们认为它很有帮助
MT
Mah T. T.
5.4
/10
评论于 89几周前
Receptionist is hidden behind banquet tables almost lost our way in the hotel. Someone smokes at corridor and smoke came into our room. Apartment is just beside main road and noise pollution is high. No toilet paper in toilet. Bed is making noise when we turn or move. Blood stain on bedsheet. Chair is old. Door mat is pathetic. Room is definitely spacious, finishing is posh.
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1人们认为它很有帮助
VV
Vignesh V.
4.8
/10
评论于 96几周前
Very rude behaviour especially the manager very rude and don't even give respect to customers.
1人们认为它很有帮助
Accommodation's Reply
05 Oct 2023
感谢您的评论。我会告诉您事件当天发生的事情。
入住时间：9 月 30 日，退房时间：10 月 1 日。房间类型：标准间（2 名成人和 1 名 6 岁以下儿童可免费使用现有床铺）。押金 100 令吉。事发当天，您和母亲以及两个大约 9 岁的儿子一起来。即使您带着两个孩子来，酒店也谦虚地允许您留在酒店房间里，办理入住手续后，您和您的母亲和两个孩子进入房间，10 分钟后，您下楼到大堂离开酒店区域，20 分钟后，一对已婚夫妇带着两个年龄在 6 至 8 岁之间的孩子进入酒店区域，酒店询问去哪里，然后这对夫妇出示了您房间的钥匙。我已经告诉那对夫妇，他们不能上楼，因为他们不是这家酒店的客人，但他们却说要去看望你的母亲并把货物送上楼，因此我允许他们上楼 1 小时，之后他们必须离开房间。同时，由于你在酒店外面，酒店也联系了你解释此事。酒店已经向你解释说，事实上他们不能上楼，但酒店仍然谦虚地允许你的客人上楼 1 小时。一个小时后，你的客人仍然没有下来离开酒店房间，所以酒店上楼命令你的客人离开酒店房间，但不幸的是没有人开房门......按了几次门铃后，没有人回应，酒店人员去了酒店顶楼的游泳池，发现那位母亲和两个孩子和你的客人一起在游泳池里游泳。在泳池里洗澡的总人数是七个人，酒店命令你的客人离开泳池，同时你的母亲也因此对我们生气。酒店决定不退还 100 令吉的押金，因为你的客人使用了泳池和酒店内的所有地方，尽管在此之前这是被禁止的。从一开始，酒店就对你很好。谢谢
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yusaimi a. h.
8.5
/10
评论于 99几周前
Great hotel with low rate and easy check in process.
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MF
Mohd F.
9.1
/10
评论于 104几周前
The hotel room was very nice. I got the price much more cheaper using app. Just the check in and check out experience were the worse. Staff said the hotel just opened back after pkp thus they lack of staff. But the location, all are great. Hope can improve on their staff.
3人们认为它很有帮助
LC
Lee C. Y.
9.7
/10
评论于 107几周前
Staff are good and well directing me.
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ls
lugina s.
5.4
/10
评论于 109几周前
Kami menginap bertiga untuk 2 malam, tetapi handuk hanya disediakan 2 buah. Sabun mandi yang disediakan di kamar mandi sudah bekas pakai dan hanya tersisa 1/2 (setengah) botol kecil. Ketika esok harinya kami meminta sabun mereka tidak mengirimkan, bahkan hingga berulang kali kami meminta sabun tetapi yang diberikan malah shampoo dan lotion. Responnya juga sangat tidak masuk di akal. Sangat tidak direkomendasikan tinggal di hotel ini.
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IF
Ida F. J.
6.6
/10
评论于 113几周前
Dalaman hotel nampak luxury dan cantik sangat. Ruang tamu yang complete. Pool ada di bahagian atas. Namun beberapa kemudahan telah ditiadakan - free WiFi, tisu, hanger & some toiletries sebelum ini I pernah stay sini complete like another hotel. Tapi yang I still stay here sebab berdekatan dengan kedai makanan Melayu & halal serta kedai-kedai runcit mudah untuk membeli barangan yang diperlukan. Pada saya kedudukan strategik yang menjadi pilihan utama.
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M
Mariam
6.0
/10
评论于 113几周前
Hair on hair rubber band on the bed, definitely did not change the bed sheets. Did not clean the coffee table. Even the toilet they didn't clean up.
1人们认为它很有帮助
LT
Linda T.
8.5
/10
评论于 121几周前
Everything OK but abit noisy as near the main road. The air-conditioning is not cold.
1人们认为它很有帮助
LR
Linda R.
9.0
/10
评论于 167几周前
last minute plans.. Grand layout like royal but poor maintenance of the place. Overall okay cannot complain much bcos of the price we pay..
1人们认为它很有帮助
Mohamad F.
6.1
/10
评论于 169几周前
Hotel interior cantik tapi shower tersumbat. Air bertakung hampir melimpah ke luar bilik time mandi. Petugas yang bersihkan bilik hanya 2 orang sahaja. Kami check in bilik, tapi bilik tak siap lagi dikemas untuk check in. Bau rokok kuat gile. Pengurusan cakap team maintenance takde lagi sebab mco pkp, so diorang lah kena buat semua. Petugas kat kaunter pon sorang je. Kolam tak sure boleh mandi ke tak. Deserve 2 bintang dari 5 bintang.
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2人们认为它很有帮助
AB
AZMI B. Y.
5.1
/10
评论于 177几周前
Hotel price is 5 star but hospitality and facilities is not more than budget hotel, its not worth it to stay here. Water presure is very slow, no hygiene they don't change your comforter, pillow case and so on, event towel they don't change. I'm not recommend this hotel to anybody.
2人们认为它很有帮助
ZAHIBUL BIN MOHAMAD
9.1
/10
评论于 179几周前
Bilik yang luas, cantik dan bersih. Harga yang mampu milik. Cuma tak disediakan breakfast kerana pandemic covid.
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ff
farhana f.
5.7
/10
评论于 183几周前
Cleanliness very poor, bath towel dirty.
2人们认为它很有帮助
HO
Hanani O.
8.5
/10
评论于 227几周前
Bilik luas.. memang puas hati dengan harga..terasa macam putri raja stay hotel kat situ.. 😜sampai rase taknak balik.. 😂staf pon oke la..siap dapat check-in awal sejam..🥰
3人们认为它很有帮助
每页评论数
20
40
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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