1) Location very far from Georgetown. 2) check in requesting lots of data including email address? 3) check out at 11am ya, late rm50 charges? 4) Iron board bended terribly hardly to be used. 5) Maintenance staff when requested to come to room - 2x calling waiting nothing happened, lastly going down to lobby to get the services done. 6) The swim pool cold water. 7) Sauna /steam room have to wait 2 - 4 hours to get the heated room ready. 8) The beach not so attractive for swimming. Not even being beautified. 9) Few lift being shut down at night. And lift quite slow too. The only thing chosen this hotel because of family vacation that need 2 king bed and private pool in a room. Regards,