這是個令人驚喜的飯店，服務非常非常的好，只有一個缺點是在山坡上，但完全不用擔心這個問題因為飯店有每天的接送可以到街上，但也是因為在山坡上才有非常美麗的景色！我對這裡的景色完全無法忘記，非常美好❤️我超喜歡這個地方，下次還會再來的，每個服務人員都非常的好，很親切，謝謝這個飯店為我們帶來很美好的回憶❤️

The hotel is up to the hill that required u to take hotel pick up service as tuktuk cannot go up. However, it did not affect our experience there. The hotel respond to our request on WhatsApp very quickly. They even set up a bbq station at our roof top that we can buy seafood and meat in the public market in a very cheap price and enjoy our bbq at our rooftop. The breakfast is good too, a lot of options and good quality

我們來到KARUNA二晚為朋友慶生我只能說這裡的景色真的棒極了!比你預期的還要美!所有員工也都非常親切並樂於幫助,只需要良好明確的溝通他們就會來機場接你,當你需要到鎮上吃飯用餐或採買也都會有車子可以接送飯店本身沒有提供餐點但是提供的外賣菜單非常好吃,儘管需要一點時間你可能要提前點餐避免久候,如果可以提供免費早餐包含在內那麼就是無敵的100分了! 雖然有些人提到蚊蟲太多的問題,但我想那不是KARUNA的問題...如果你害怕蚊蟲那你根本就不適合來到EL NIDO(笑)我們把握下午的時間在戶外及泳池盡情玩樂,約莫黃昏的時間後就留在室內看著戶外的景色非常舒服又享受,另外只要確時把門窗關上也不會有冷氣不夠冷的問題,我們在KARUNA的每一刻都非常享受!謝謝他們提供的一切服務! 如果你需要參加跳島觀光的話KARUNA也可以代為預訂,收費十分合理,強烈推薦私人包船非常方便!我們就是直接透過KARUNA一起預訂好TOUR A的觀光行程可以有更個人化的時間安排喔!

What a wonderful stay we had in the Jaglo 1 Villa. From the check-in to the checkout, everything was absolutely wonderful. The Philippines spirit of hospitality is very apparent and the staff goes out of their way to make their guests very happy. I would highly recommend staying here for anybody visiting El Nido. Be aware it is on a mountain side so very hilly. If you cannot walk comfortably up hills and down hills, you will struggle to stay at this property. Thank you again to the entire team at Karuna!!!

Chambre spacieuse douche exterieure parfait ...la vue est wow...service au top...seule bémol bcp d escaliers mais on le savait donc ca nous a pas dérangés

Everything about our stay was amazing. We stayed in Joglo 2, a beautiful unique villa with a wrap around porch overlooking the ocean. The villas are perched on a hill with spectacular views and gorgeous sunsets. You could also catch the beautiful sunsets from the infinity pool and the restaurant. The restaurant was wonderful with many choices. The staff was very attentive (Wilma and Jade in particular). We also had wonderful massages at the spa. In short we loved it !

Beautiful location and incredible staff

Incredible view from room and restaurant. Staff was friendly and always willing to help. Lots of wildlife such as geckos around, but harmless. Can’t wait to visit again.

Beatiful villas and views, professional staff who ensure all your needs. Good restaurant with okay pricing. Free transportation and pickup to city center. Can recommend!

Clean, beautiful view, friendly staff, transportation services included.

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Clean rooms, and kind staff!

Beautiful place to stay, amazing view of the sunset, especially from the restaurant and the pool. The staff was very helpful. The room very clean and spacious. The only less nice thing is that the bathroom is outdoors so lots of bugs and reptiles got in the bathroom and sometimes the room (we found a frog inside).

Das Frühstück war gut, allerdings lässt der Service leider zu wünschen übrig. Es wirkt so, als hätten die Kellner keine klar zugewiesenen Aufgaben – jeder macht alles und gleichzeitig nichts. Dadurch dauern Bestellungen sehr lange und einzelne Punkte werden teilweise vergessen. Das Hotel liegt etwas höher gelegen. Dadurch hat man zwar eine schöne Aussicht, allerdings weigern sich manche Tuk-Tuks, bis ganz nach oben zu fahren, sodass man ein Stück bergauf gehen muss, was auf Dauer etwas nervig ist. Am enttäuschendsten war jedoch die Dusche. Uns wurde zugesichert, dass es Warmwasser gibt, was bei uns allerdings nicht richtig funktioniert hat. Nach einer Meldung an der Rezeption wurde die Wartung geschickt, die meinte, alles sei in Ordnung. Da ich mich technisch etwas auskenne, habe ich mir das selbst angesehen: Es handelt sich um Durchlauferhitzer, die nur bei komplett auf „heiß“ gedrehtem Wasser anspringen. Das Wasser ist dann allerdings viel zu heiß (deutlich über 50 °C). Dreht man kälter, schaltet sich der Erhitzer komplett ab und man bekommt wieder nur kaltes Wasser. Trotz erneuter Meldung wurde behauptet, es funktioniere alles korrekt. Positiv hervorzuheben sind die Aussicht vom Zimmer, die durch die erhöhte Lage wirklich sehr schön ist, sowie der saubere Infinity-Pool mit ebenfalls tollem Ausblick. Die Zimmer selbst waren sauber, gepflegt und gut klimatisiert. Insgesamt ein Hotel mit schöner Lage und guten Zimmern, aber deutlichen Schwächen beim Service.

Der Service im Restaurant ist suboptimal, dauert viel zu lange.

We loved our stay - great staff, attentive and the complimentary shuttle was a nice touch. The only thing they should work on is the massage service. The AC was blasting, when you are butt naked getting a massage you want the room to be a nice temperature. Other than that, a 10 out of 10. We loved the geckos and their sounds!

Studio room was great - clean, comfortable, with great views. They really have done a good renovation. Staff were very helpful, they were really trying. Restaurant was a bit expensive, and food was ok. The provision of the hourly shuttle into El Nido really makes this resort work, otherwise you are isolated up a hill.

Everything is amazing ❤️✨

I can't say anything bad about Karuna El Nido Villas. They cater to relaxation. Beautiful infinity pool, excellent massages, great food, and excellent single loungers and double canopy loungers around the pool. Most importantly was the staff attitude. They were extremely professional and flexible. They were fun, cheery, and naturally interacted with guests gracefully. They were so sweet to say the least. You can't ask for better treatment. I would not hesitate to return in the future.

The view and staff 10/10. Amazing view from room and pool. Unfortunately was my room close to the road below and the noise made it hard to sleep. I wish that it should be informed when booking the room that it’s close to the road. Their was no possibility to change the room. Staff was excellent, super nice and service minded. Poor choices for breakfast. I had pre-booked a hotel pick up and informed my flight details. Unfortunately was my flight delayed. The hotel didn’t check the arrival and the car waited 1 hour and left. The hotel charged me for the pick up anyway…