The staff, some were friendly and some were not. We stayed at a partial sea view room for 3 nights that has balcony. And the balcony is not child friendly, it’s quite dangerous for kids. They cleaned the room everyday but somehow the floor was still dirty, seems like they cleaned everything but not the floor. The AC in the room was noisy, and you can’t control the temperature, the cold air blows onto the bed and it can get really cold. So, either you turn it off or turn it on. During the stay, the pool was always full, because they allows non hotel guest, and that made us uncomfortable. Coco Play was free for hotel guest but it can get full with non hotel guests. The food at the restaurant was good but it lacks variety and the price was higher compared to another hotel. The hotel area looks and feels old and windows are dirty.