服務非常棒！行程與導覽也很專業，在船上過的非常愜意。還精心準備慶生，好貼心

超乎cp值的體驗 工作人員都很熱情 餐點也好吃 伴隨下龍灣的景色有著很美好的回憶

一開始登船時 他們經理Tom很沒耐心地和我們溝通，上船時因語言不通表達不好被他們私下躲廚房嘲笑感覺很不好。而點的飲料橙汁最後居然喝到半截蟑螂，雖然他們堅持那是百香果汁到籽被切一半，但我相信我們眼睛都沒看錯！早餐午餐都很好，晚餐的魚肉很難吃，詢問為何有些人餐點和我們不同，答案是：他們有些人不吃魚.......

服務很貼心設施很完善

員工親切，食物好吃。船上不能帶酒水，需購買。beer us$2/瓶是最便宜的。 6月份是淡季，被升等房型。房間有按摩浴缸，風景優美，值得一遊。

這是一艘非常棒的船，船上餐點非常的棒，工作人員也很細心熱情，另外從河內到下龍灣的接送也很棒! 只是有點小遺憾，入住當天氣象預報說晚上有暴風雨來襲，無法在船上過夜，但Alisa船上工作人員仍讓我們利用下午短暫時間出航下龍灣讓我們看到下龍灣漂亮的風景與鐘乳石洞同時也讓我們用完豐盛晚餐再安排巴士送我們回河內，然後告知我們會透過Expedia全額退費給我，真是相當的貼心。下次有機會仍會預訂Alisa。

非常特別的體驗， 好吃的餐點，親切的船員， 豐富的節目，絕世的風景， 完善的服務，超值的價格。

We had a great time on board! We booked the 3 days cruises, which we highly recommend to everybody. The team was fabulous! We would like a special thank you to Mia, who always provided us with excellent service regarding food and drink during our trip. Also a big thank you to Anna for all the transfer services from Ninh Binh and to Hanoi, vey much appreciated!

I did the 1 night cruise and the whole experience was excellent. The administration (Anna) was very friendly and efficient and the logistics for the shuttle were clear. Once on board, the staff were very kind and attentive, the cabin was comfortable and the food was delicious. I enjoyed the excursions, particularly the caves and hiking. Would recommend to others. 5/5

The ship was very clean and the room was well equipped with a shower, bathtub and good tv channels. Our tour guide Thuy was very knowledgeable.

John and his crew were very warm and welcoming. They made sure we had a good time and enjoyed our time out on Ha Long Bay. Our activities guide, Thuy, was great. She took the group on the two island excursions off the boat. The food onboard was delicious. We got a room with a balcony. Very relaxing as we enjoyed the view.

The shuttle came to my accommodation in Hanoi and was comfy enough. The activities were fun: taichi, making spring rolls, kayaking, and climbing up the cliff with a bit of beaching. The foods were all good. Plus, our guide was Robert and he guided well talking about vietnamese food, culture and stuff. He made the friendly atmosphere during the journey with a big smile all the time.

Comfortable trip to Halong Bay on a ship in good modern condition. Staff was friendly all around and food was of good quality. Unfortunately you only find out your cabin at boarding, as engine room noise various significantly depending on cabin location, e.g. lower deck. Luckily the engines are switched off at night when the ship is at anchor close to TiTop Island. The schedule is relatively tight but all excursions were worthwhile and should not be missed. Booking a 2nd night makes little sense as one only repeats the same course as on day one, but so far there seem to be no dedicated 2-night cruises. Overall the service and quality of the cruise reflect the relatively higher price, but it is worth it.

The boat seemed a bit run down. We went on the Premier cruise but we saw another Alisa boat which looked newer (from the outside anyway). There was a leek in the bathroom, the spa bath was very small, toilet seat was wobbly, bed was too hard. But it had all the essentials albeit, quite basic. The activities were good and so was the food! Main thing was kids enjoyed themselves

I expected more for more than USD350 trip. It was good but expensive. You need to pay extra to get to ha long bay - usd 170

비록 1박이었지만 즐거운 시간이었습니다. 모든 직원들이 친절했습니다. 액티비티도 재밌었고 하롱베이를 느끼는데 부족함이 없었습니다. 식사도 좋았고 룸도 깔끔하고 좋았습니다. 바다라서 실내가 조금 습한 점이 있지만 어느정도 감안해야 할듯합니다. 여자친구가 정말 좋아했습니다. 사진도 많이 찍고 즐거운 시간이었습니다.

Alisa premier is an excellent small cruise with friendly staff and clean and beautiful rooms. My only regret is that I booked it for one night. Going back with some good memories

Excellent service, accommodating staff who went the extra mile to cater to our needs. Keep up the great work!

Cruise was amazing and with help of Anna logistic was arranged nicely. thank you very much

Love this cruise. We had a cabin with a private balcony. It was very clean and comfortable. The bathroom was surprisingly big. Love the expedition to the cave. Nancy was very helpful in getting us transportation to and from our hotel to the cruise ship and Robert, our guide, was also very good.