酒店不错，但设施还有待改进。我预订的是套房，空调坏了，用不了，不过酒店负责人倒是提供了一台风扇。后来水龙头也坏了，热水用不了，还得投诉才能修好。而且员工服务态度极其恶劣，毫无礼貌可言。路人会被嘲笑，想吃早餐的人也会被嘲笑，感觉他们根本没受过什么教育。虽然他们没有嘲笑酒店客人，但这是非常不礼貌的行为。请对酒店负责人进行评估，并提醒员工们要提高服务水平，不要像小孩子一样。谢谢🙏

服务很差，非常不令人满意。

地理位置优越，位于城市内。

ac ga dingin, pk kekecilan or ruangannya kegedean.

Tolong yang rusak diperbaiki, seperti horden, kasur, tembon bocor. Karena harga pun tidak murah.

Staff hotel ramah dan membantu

Hotelnya gelap dan ac tidak dingin.

1st time been to Sibolga & stayed at this hotel recommended by local. Located on the city center, beside Bank Mandiri, SPBU & Bank BNI. Nearby to Sibolga Square with variety of food by walking distance. Polite Front Officer too. Breakfast wise better find outside.

Kamar tak sesuai dengan apa yang di pesan, sangat jelek, tv tabung.

Kamar tidak bersih, peralatan mandi tidak ada, makanan kurang tidak enak. Tempat kurang memuaskan

Ngga banyak komentar, tapi hotel cukup bagus buat menginap di kota sibolga

Cukup bagus untuk hotel di Sibolga dengan harga yang lumayan terjangkau.

service is not satisfactory & attitude of the receptionist is not polite. initially booked the 2nd floor when I arrived at the hotel reception, the reason the 2nd floor already had. better prepare their customers who come often compared to online customers.

Saya pesan kamar deluxe untuk 2 malam tapi di malam pertama saya dikasih kamar standar dengan alasan kamar deluxe sudah penuh dan baru di malam kedua setelah komplain baru dikasi kamar deluxe.

Air kuning, siaran TV sedikit. Sarapan sangat kurang memuaskan.

There are some reasons why me and families feel unsatisfied with this hotel: 1. Lack of staffs: We checked-in in the evening, and there is only one staff in front office who also charged as concierge. 2. No lift: When the staff confirmed that our room was at 3rd floor, we expected that the hotel have a lift. Sadly, the hotel did not have that, and some of my family who are elderly had to reached the room by stairs. 3. Smells and dirty: When we entered the room, we smelled cigarette smoke and we found many footsteps on the wall as well. Eventhough the room was clean, we regreted that a bed sheet of the room had also footsteps which made us unsure with the cleanliness of this hotel. 4. Taste of food: During our stay, we did not find any good taste on the food. 5. Lack of additional facilities: The staff confirmed that the hotel did not give us to borrow the hair-dryer or iron. To sum up, we feel disappointed with this hotel since we received bad services but we had to pay with an expensive price.

Kamar seperti sudah lama tidak dipakai, tidak ada sandal hotel, service room juga tidak bersih, bantal sangat kotor.

Pemasak airnya untuk buat kopi dan teh tidak ada. Sarapannya membosankan, pelayanan sangat kurang. Tidak akan lagi deh mau menginap di sini.

definitely will be stay here again

Kurang nyaman, tidak sesuai dengan harga.