When I arrived at the hotel the receptionist did not aware of my booking. I have to wait for 20 minutes to get my room key as she need to find available room for me.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia