Front desk asking me time to clean room, but until my check out theres no cleaning services. Also I thought room have window but no, I'm asking front desk to changing room during check in time, the boy said to wait til tomorow even morning staff said they have it from that night check in time. It should be better.

I love the place very clean. Staff always smile and helpful.

Parking hotel sesangat2 la sikit..parking yang di sediakan jauh dr hotel…air dalam bilik sesgt la slow

My 1st time here. Receptionist bagus. Friendly. Servis cepat. Waterpark sesuai untuk kanak-kanak dan juga dewasa.

The room is not big but very clean. The car park is very limited. The breakfast service at the room. The gym has a nice view to laguna water park and is clean. The best experience is Laguna water park suitable for children and also for adults and not crowded. Overall I feel comfortable with this hotel 's services.

1.) Bayar RM300++ tapi bilik terlalu kecil memang tak selesa tak setanding dengan harga..nak solat pun susah sebab ruang bilik sangat sempit..kalau ikutkan dengan harga bilik di hotel lain memang dah selesa banyak dah tu sangat tak puas hati 2.) Paip air dalam toilet dan shower bocor 3.) Katil jenis kayu berbunyi- bunyi macam nak roboh 4.) Makanan pun mahal order maggie kuah ingatkan masak tapi terkejut dapat maggie cup je kosong pulak tu cuma letak telur mata je tapi sampai rm13++ memang tak berbaloi

I just can say this hotel is so god. From check in to check out everything very smooth. I like the vibes here very family kind of concept although I travel alone. Surprisingly the food also so nicee and kudos to the chef cooked perfectly all the dishes. Kudos to all the team grand orient from hotel manager Mr. James and his team doin a fantastic job making hospitality great again. Definitely will come again and bring my family to enjoy their theme park.

Waterpark memang best cuma servis ke bilik agak lambat.

Good overall experience, room is clean.

Nice place to stay. Complete with water park.

The picture illustrate actual experience and the receptionist (Amirul/Farah/Nadia) really helpful and dedicated. We will be there for sure in future. Thank you for provide best moment for our family as well.

Dpt harga rm154 2h1m, 4 tiket waterpark. Berbaloi anak-anak seronok. Staff semua ok. Bilik dan waterpark ok sesuai dengan harga. Tp kalau dapat harga mahal dari ni agak tak berbaloi sebab biliknya standard harga rm90 je 1 mlm. Review ikhlas ni

Water park terbaik. Tapi bilik kecil sangat

Staf hotel sangat baik dan membantu. Sebab tu suka sangat datang sini.☺️

Hello. Thank you grand orient team members. I've got best experience when stayed there. This is my fifth time staying there.

Bilik kecik. Tapi waterpark best la. Tapi puas hati la

Terbaik 👍🏻 staf pon peramah

Hotel bersih, sangat sesuai untuk bawak anak-anak main taman tema air.

Sesuai kalau nak bawak anak-anak tido sini. Ada waterpark best. Bilik okay la.

Road tothe hotel was a bit small. However hotel is very nice. Breakfast was ok for the price. Good for those who drive or don't mind taking grab.