员工热情友好，乐于助人！地理位置优越，远离城市的喧嚣。拥有私人海滩💯。房间宽敞舒适。绝对值得再次入住！

美丽的度假村。入住/退房方便快捷。房间干净整洁。员工热情友好。早餐丰盛美味，种类繁多。

真的很享受这次住宿。唯一遗憾的是没能多住几天。我们预订的别墅很宽敞，从房间和阳台都能欣赏到绝佳的景色。虽然离其他小屋有点远，但这正是我们喜欢的。我的预订出现了一些小问题，但前台工作人员以专业和理解的态度帮我解决了。总的来说，工作人员都很友好，乐于助人。我非常期待再次入住。

1) Check in staff was good and tolerance. However, check out staff very rude and don't have a good personality. Is the villa is your property the way you handle us? FYI, we check in on 6 plus PM, 2) Not worth the money, beach no good, too much rock plus no beach guard, breakfast and dinner limited choice, breakfast also has limited time. 3) Discrimination? There is two types of room preparation we heard when we arrive at hotel lobby. One is room preparation for VIP and another one is for common people like us I guess. 4) There is an insect/fly at the room ceiling (2 single bed) and toilet room. I have a picture with me if the hotel want to see it. Must understand pay around 2k per villa it must be clean well and supposedly there is no differences between VIP or common people. If you want to treat them only then only open for them nor for another guest like us. Thank you very much.

The food is not really good, not to many choice for breakfast but the location of the villa very strategic. Staff was very friendly and helpful. Especially from buggy guys. They really helpful

Best hotel cuma paking tu xbanyak dekat bawah. Kalau makan dekat luar hati-hati kera serang nanti. Best saya nk datang lagi sini.

Staff are very polite, friendly and cooperative. Recommended place for staycation or holiday. Good place to create memories. My small family love the environment. Thanks Royale Chulan Villa for having us.

The Room vila is awesome. The breakfast was limited but the taste was good. Staf very friendly and helpful..

皇家朱兰珍拉丁别墅。不用说全名，因为从入住到退房都非常棒。虽然是行动管制令，但早餐套餐还是送到房间了，选择有限。不过还好，一切都很好。景色，天哪，看照片就知道了。真的太美了，就连我内心深处也一样。哈哈哈哈。外面没什么可玩的，但对于那些想放松一下的人来说，这里就是最佳选择。客人呢，工作日和周末总是客满，所以必须提前预订！期待再次入住。感谢所有确保提供最佳服务的员工。

Accommodation was large and comfortable for our family gateway. View in front of our villa was really nice and beautiful ocean scenery.We are very satisfied with the staff service and also with the buggy service during our stay. Villa located right by the beach(beach not crowded) and the beach was so clean. Breakfast serve as buffet but limited variety mybe due to mco.

The property overall was superb and nice. very clean sand, large swimming pool & separate kids pool and my kids really love it.. just need to improve on the buggy service , need to wait more than 15 min to pick up us. probably they can add more buggy since they are always fully booked. their breakfast for me just a normal breakfast not so WOW.

I, my wife and our little son stayed there for 2 nights. We booked the 1 bedroom villa. The room was really nice with amazing view. However, the room was located on 2nd tier from the top and it could be quite a journey to get to the swimming pool or the beach. You really need the service of buggy to get yourselves around the hotel or to carpark. At peak hour, the buggy will take 5-10 minutes to your door. The service of hotel workers around there were amazing, particularly the buggy driver (his name is Zul, if I am not mistaken). His knowledge and recommendation were very good and helpful to our overall experience there. The swimming pool is clean and properly maintained. The beach is also clean but unfortunately it’s the jellyfish season so we didn’t want to take any risk. The breakfast was reasonably good, but no worries, there are plenty of delicious eateries around the area as well as 15 minutes by driving to Kuala Kemaman. Definitely will recommend this hotel to our friends as well as family.

The amazing view, privacy, helpful staff and recommended for honeymoon or anniversary trip.

Very quite place with excellent service. Beautiful scenery...

You will not regret if you stay here. You will forget the tiredness of taking the stairs because the view is super breathtaking. The staffs are very polite, and friendly. No need to wait for a long time for buggy. Breakfast spread is nice too, they even serve nasi dagang :) Clean room and make sure you call the hotel before you want to book a room, they will recommend which rooms are suitable for senior citizen/with baby etc. Overall my experience is solid 10/10!

I had a pleasant stay here. The hotel give us to the upgrade room without any charges. Affordable price with a good experience.

5 star resort with 2 star hotel breakfast. Very limited choice of food, its just like 2 star hotel breakfast. Also got lizard waste in the room.

I had a pleasant stay here. good hospitality and amazing view.

The hotel view was amazing. Everything was fine. But the buggy service was so slow. We had to wait 15 mins just to pick us up from the entrance to lobby. The breakfast also limited.

This hotel is perfectly for my time with my husband. However, there are few concern which I would like to drop here for better improvement : 1. Western cooking was not so tasty which need some improvement. 2. The Ocean suite air cond control system, in which 3 minutes on with sound and 2 minutes stop and it is repetitive and irritating especially during night sleep. 3. I saw a piano at the restaurant but sadly no one play, I suggest if you could hire a armature player and at the same time he/she work in the restaurant it self doing others job ( multitasking).