综合评分和评论 Royale Signature Hotel

我不明白为什么这家酒店被归类为四星级酒店。我订了两个房间，住两晚……这里太脏了。

酒店很舒适。服务很好。因为离我出差的地方很近，所以住在这里，推荐这家酒店

房间地毯很脏，浴缸不能正常使用，浴室有点脏。

我预订了一晚商务旅行住宿。 由于评论不好，我对房间条件没有太高的期望。令我惊讶的是，房间并不像其他评论中说的那样脏乱或有异味。考虑到这并非一家新酒店，这已经很不错了。虽然看起来有点破旧，但房间很宽敞，床也很舒服。考虑到你支付的价格，物有所值。

当我询问最近的购物中心在哪里时，酒店工作人员很友好地告诉了我。

我的房卡被拒了，凌晨1点半左右聚会回来后，我进不了房间。幸好楼下还有工作人员，我才得以重新激活房卡。另外，当我想退还押金时，收据上写的是另一个房间号，和我的房间号不一样。我把问题转给了酒店工作人员，幸运的是，我顺利拿回了钱。希望酒店以后不要再发生这种事了。另外，我希望房间里的瓷砖和卫生间的瓷砖能重新抛光一下，看起来更干净些。

The staffing & locations perhaps is in a good rates of attending the guest but the facilities need to improve even we see many guests checked in during our stay.

tingkap x dapat lock toilet kesan lumut di dinding

Not worth the price that has been charged to the customer.

Most terrible stay with smelly room like old furniture smell, carpet inside the room became hard maybe too old carpet, toilet bowl with clearly stain and leaking with discharge water inside the toilet bowl after flush, water tap pipe broken and water splash out. Disappointed

Water heater not function well.

Perkhidmatan yang bagus dan bilik yang selesa

Hotel paling terbaik, semua lengkap dalam bilik, memang terbaiklah, parking senang parking senang, bilik besar. Puas hati lah. InshaAllah ada rezeki akan booking hotel ni juga.

Nice stay but parking was full ….

Perlu ambil berat kebersihan di toilet

Bilik yang dapat kurang selesa, dinding dihujung bilik mengelupas sebab bekas kebocoran air dari atas.,ada tiang ditengah bilik yang menyempitkan ruang menggangu laluan, sink yang tersumbat, suis2 lampu dan doorbell yang kurang berfungsi. Room service yang lambat setiap hari. Kadang-kadang petang pukul 5 baru datang. Note: lupa nak snap gambar bilik.

Large room, The staffs are nicely and helpful.

It was not great but pleasant stay. There were issues related to the room. They were as follows: 1) The air cond was on blower mode and the room was super warm. Upon complaint, technician came and rectified the problem. 2) The water hose was leaking and the bathroom floor was always wet. Had asked for floor towels and were given by housekeeping. However, the floor towels were quickly soaked wet. 3) telephone in the room could not dialed to get either reception, housekeeping. I had to call through my HP to get someone to answer. 4) We were staying in family room (for 3 pax). However, only 1 room card was given upon checked in. However, a 2nd room card was given upon request on the 2nd day of stay. 5) No glass containers provided to put the toothbrushes in the bathroom.

Worst stay. Saw cockroach near bed, change other room. Toilet not clean, yellowish stain in toilet. Towel dirty. Breakfast OK² only.

Bilik cantik berkarpet. Ada kerusi sofa. Ada aircond, tapi bunyi agak kuat juga wom wom wom. Ada TV. Ada peti sejuk diisi dengan snek dan air gas, tapi tak free ya ada harga. Free air mineral je 2 botol. Tingkap luas, boleh tengok view Menara Alor Setar. Ni 1st time stay hotel tidak dibenarkan bawa makanan dan minuman dari luar!