Staff we’re approachable and courteous. The breakfast buffet is the best.
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Riana S.
商业
6.5
/10
评论于 318几周前
check in was taking very long due to somehow my booking was lost, check out is equally long due to early morning no one to check the room, breakfast service is bad, order egg never turn up, no tea or coffee being offered, overall was disappointing
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Leida severino
家庭
6.0
/10
评论于 331几周前
Service is so poor, from the receptionist up to the housekeeping. We lost a necklace and we were calling them if their room cleaner keeps it after they make up our room, but when we called from the reception the staff named Jane passed the call to housekeeping named Rhea. And she told us to call us back. But after 6 hours we called again because they didn't call back. The receptionist just hung up the pone. We are so upset!
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JL
Jay L.
6.6
/10
评论于 331几周前
Upon check in.. We showed our booking details through app. Got my name and booking number. However, they could not confirm our booking. We are told to send the whole booking page/voucher to their email address. Of course it was so inconvenient. We waited at least 30 mins just to check in.
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Sherry A. C.
家庭
8.5
/10
评论于 335几周前
When we are planning a staycation, we always stay here. Their room is clean, friendly staff, we can also get access to l'fisher chalet where our kids can enjoy swimming.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia