酒店员工很友好，入住办理也很快捷。

目前在乌布住了两晚，儿童泳池房型真的很有趣，但是房间有点潮湿，可能是因为空气冷，而且床垫比较旧，所以床垫弹簧不太舒服，中间还塌陷了。早餐种类不多，味道也不够丰富。

总的来说，这家酒店住起来很舒服，但我入住期间唯一有点问题的是瑜伽垫很脏（而且工作人员在处理这个问题时没有表现出同情心），还有早餐的泥巴蛋糕我觉得太硬了。

酒店很漂亮，设施一流。所有员工都非常友好热情。房间非常干净，景色优美。我很享受在这家很棒的酒店度过的时光。非常感谢。

威斯汀的住宿标准不错。可惜我们订到了最后订的房间，而且我觉得这个区域离泳池和大堂太远了，可能需要额外提供一些优惠。

非常好的酒店，推荐家庭入住...

和家人一起非常喜欢这家酒店。 我们在“安宁日”度过了一段非常宁静的时光。 唯一需要改进的是吹风机，需要升级一下。

在 Element 住 2 晚，有往返猴子森林和乌布市场的班车。每个房间都有阳台，非常舒适。值得尝试。

Staf hotel sangat ramah, sampai ke duty manager. Minta pindah kamar, mereka gercep banget. Very helpful and kind

The spa service was incredible massage & facial combo

Hotel dengan keasrian tanaman tropis dan suara suara unggas alami. Hotel yang melupakan kesibukan hari hari kita.

One of the best hotels in Ubud with delicious and varied food. The lift/elevator is located on the front near the lobby, so if you stay in the room which is located at the rear end of the hotel building, it would be a little bit far to get to the lobby or parking area.

Sangat menyenangkan dan mengesankan, semua staf ramah dan berusaha membuat saya dan keluarga merasa nyaman. Restoran dan kolam renang juga bagus.

The staffs were so helpful and friendly. My baggage was delayed on the day that I checked in but the staffs, especially Ms. Maika was so friendly and gave my 2 kids soft toys. Really made their day. Ms. Cyntia was also helpful in helping me to make many phone calls to the Singapore Airlines staffs with regards to my baggages. Mr. Rai was also friendly and helpful he helped us book taxi ride and recommended to us some nice places to go in Ubud. We love staying at Element.

Room is good, unfortunately my room has a problem when I checked in. I can't re-enter due to the lock system was having problem and took hours, they transferred me to other room, but there was a whole in the ceiling, and problem with the shower. And it tooks 90 minutes the staff came to fix it. Restaurant menu is not a lot of variety, the taste is inconsistent, sometimes delicious sometimes not. Few of the staff, has a good service attitude the front desk who handle me checked in and also erick the one who handled my luggage, he has good in service attitude.

What I love: yang besar, free breakfast dan dinner, lokasi yang oke, suasanya yang homey terasa setiap sore ketika banyak orang kumpul di pool area untuk berenang, berjemur, main bulutangkis, tenis meja dan panahan.

Hi Element hotel team, you did a very good job to make our stay enjoyable! Clean and very friendly, even if there was a problem the team dealt with it very quickly and made sure we were OK. Not a problem anymore for us. Highly recommended! The location is also very close to several shops and restaurants.

Hotel is perfect for honeymoon and especially their bed is the best ever! Sadly we're only stay for 2 days and on a rainy season (cannot explore ubud more) but will do come back again for sure.

One word for Element Bali, excellent, keep it the good work, Team. Thank you so much for the warm welcome message and warm services, as well as the compliment late check out without additional fee. 😊

Pengalaman menginap menyenangkan, design kamar mewah, cocok untuk keluarga maupun honeymoon.