While I enjoyed having a bathtub in the room, I can't say the experience was truly relaxing. Their elevator was under maintenance and they gave us a room on the 4th floor. I was surprised upon entering the first room they assigned because it looked like someone was already staying in it. The sheets were changed, yes but the bathroom was left unclean. The trash bin is still a mess, toothpaste and shampoo sachets in the sink and around the tub. I immediately informed them and they transferred me to a different room right away-so good job on that part. The room was okay, very spacious but the TV has no clear channels and the aircon though works well is making a lot of noise. I was a bit disappointed because I had a totally different experience when I stayed in the West Ave branch. By the way, it's my birthday, they should've seen that when I filled up the guest form. A little acknowledgment would've been nice.