For the first time in my life, being rejected. The senior female receptionist at this hotel was very rude. I checked in at 4 pm and she informed me that I would be moved to another hotel, she said the rooms were full. Even though I had booked this hotel several months before and had confirmed it. After arguing, I finally able to enter the room. The hotel was not full. Also the next day I wanted to borrow a knife and plate, but that woman did not give them. I am very disappointed