我们预订的是两居室公寓，但只有一间公寓的热水器能正常使用。其次，早餐时，餐区里到处都是小蟑螂。即使我告知了工作人员，他们似乎也并不在意，置之不理。食物种类丰富，味道也还不错，但他们真的需要好好整顿一下餐厅的卫生状况。

我不得不清洗空调，因为它非常脏。

这家酒店不错，但是因为插座都是三孔的，所以没法给手机充电。这里也没人帮忙搬行李。想吃饭的话，得先用Grab叫外卖，因为这栋楼里只有一家Hard Rock Cafe。食物味道不错，但也没什么特别的。游泳池和健身房还可以。对了，还有一点，Wi-Fi信号很差，只有一个房间有信号。所以，一个单元有两个房间，如果想用Wi-Fi，就得搬到其中一个房间去。

总体来说还不错，就是厕所有点臭。

这套公寓真的很不错，设施齐全，食物也很好，是新山五星级的家庭公寓，非常舒适，推荐选择两室一厅的户型。

房间很干净，每天都有人打扫，但是盘子和其他餐具没有洗，需要我们自己清洗。入住办理还算顺利，工作人员也很友好。电视只能播放马来语节目，无法安装Netflix等流媒体服务。周围环境很安静，超市就在附近，但餐厅选择不多。

住到好房间就像中了头奖。有时候会住到窗户把手坏了（整晚都能听到风声，还能听到雨水漏水），卧室（带厕所的房间）里有很重的下水道臭味，空调不制冷，冰箱也坏了。 但有时候也能住到稍微好一点的房间，只是下水道臭味比较淡。

the room is big (2 bedroom) but the kitchen is not clean

Upon stepping into the apartment, the sewage smell was very strong. Reported to the front office. I do not think anything can be done to get rid of the smell.

2nd time staying at this hotel. Family stayed at room 1212 and 2012. The hotel generally looks clean, and conveniences such as laundry hang and washer dryer are really plus points. A fully equipped kitchen is really a mega plus point, although we don't utilize it as it was a short stay. The hotel intercom/phone system has been down from the very first time we stayed there last year. It's surprising that it hasn't been fixed till date. Hotel service is reachable only via WhatsApp to a provided service line. There were some missing items like the remote control for the laundry hang for both rooms and prayer direction stickers (despite them insisting that they haven't pasted). For prospective improvements: provided bath towels look clean but smell really weird. Will appreciate it if a bit more complimentary bottled water is provided. The carpet at the TV area looks like it can be cleaned a bit more. The rain shower in room 1212 can't be used as the push switch has a problem. Due to the stay being a post-sports event, I didn't have the energy or capacity to voice the unpleasantries and just let it slip by, furthermore it's only a one nighter. Swimming pools perhaps need a bit of maintenance. Lessons from the 1st stay is that they could be more transparent about the free breakfast provided with stay, which is actually a bento box that consists of food items that we wouldn't feel enjoyable to wake up to. Good thing we asked about it and paid extra for continental breakfast at the restaurant buffet line. So for the second stay, we immediately paid for the upgrade. Generally an OK stay. Compared to Airbnb style accommodations around the same area.

Ruang-nya besar, dekor dan tata ruang bagus, fasilitas juga baik, service-nya sangat memuaskan, kamar tidur juga bagus.

Ruangan besar. Pemandangan langsung menghadap negara Singapore.

Spacious, comfortable, clean and affordable.

Recommend banget buat family trip, peralatan lengkap sehingga berasa pindah rumah saja. Mau masak atau bahkan cuci baju sampai setrika, semua fasilitas tersedia dan berfungsi dengan baik.

This accommodation is absolutely good and suitable for families as they do have multiple bedrooms choices which allow to have families and kids staying in the same unit. Only concern is the noise distortions from surrounding motorcycles at the night is bad.

We stayed here during our trip to Legoland which is less than 10mins drive away. Overall my family of 6 (2 adults 4 kids) had a delightful stay at Pinetree. The unit was clean, rooms smelled good and everything looks fairly new. Pool and sauna facilities were good. The only downside was we had to wait for over 1 hour for breakfast to be delivered to our room. Our booking came with complimentary bento box breakfast that had to be sent up (no option to go and collect downstairs). Buffet is available but that 's an additional RM20/person so we opted out. Overall still a pleasant experience and would definitely stay again.

Sangat berpuas hati dengan layanan/servis yang diberikan. Keadaan bilik tidur, ruang tamu dan bilik air yang luas, selesa serta bersih dan dekat untuk ke Legoland. Memang terbaik👍⭐️🥰🤩

Excellent family stay will definitely be back.

The apartment is very cozy and big just that the WiFi lagging.

The room is spacious and clean. However, the only downside is the Wi-Fi connection which is not working well and have to keep on signing in. The breakfast is also in Bento set which was sent up to the room, requested to be sent at 8am, and had to follow up with them via WhatsApp, food only reach at 9am. But other than that, all is good.