This is my 2nd trip to Vietnam. I chose this hotel because of its location in the Old Quarter area. My choice was right, for that rates, we got a room with 4 bed. Wifi, Ac, Cupboard, Refrigerator, flat TV, and clean bathroom. The room is clean although not too big. But enough .. All employees can speak English, and they are very helpful. Especially Mr Thanh who helped me got a PP ticket to Sapa, even though I booked on departure, also booked Halong Bay tour tickets, and we got a discount for the price of 2 days 1 night. Overall, I am very satisfied with the help of the hotel staff, I highly recommended this hotel. If I were return to Hanoi, I would definitely book this hotel. They also let us store suitcases while we were in "Sapa" and "Halong Bay" 5 days 4 nights. They allow us to take a bath and provided towels, soap and shampoo for our used.. They provided drink like water, tea, coffee and banana 24 hour in the customer service area. Lucky us, they gave us breakfast while we waited Halong Bay Tour pick us, even thought we weren't staying there. Thank you Hanoi Blue Sky Hotel