入住期间，酒店员工非常友好热情，乐于助人。我们衷心感谢他们提供的优质服务和热情款待。酒店设施也非常适合儿童，尤其是游泳池和迷你水上乐园，孩子们玩得非常开心，这绝对是我们此次入住的一大亮点。不过，客房设施未来还有提升空间。我们房间的空调制冷效果不佳，似乎是老式的分体式空调。浴室也需要改进，使其更方便老年人使用。淋浴间位于浴缸内，老年客人使用起来可能不太方便，也不太安全。总的来说，我们很享受这次入住体验，非常感谢酒店友好的服务和适合家庭的设施。如果客房和浴室设施能够有所改进，整体入住体验将会更加完美。

空调老旧且噪音很大，房间地板破损，淋浴区不适合成人使用。

员工友善，酒店干净整洁。

入住一家好的酒店会让人感觉很愉快，因为从入住一开始您就会受到热烈的欢迎，房间干净舒适，设施齐全，工作人员服务总是很周到，有一些小的关注会让客人感到被重视，酒店氛围平静而安全，退房过程简单快捷。

The surau was so small, hot and uncomfortable to perform solah. Prayer mat not given even after requested at the counter. The hotel management should be more concern about this.

spacious, comfy and super clean. all staff very nice 👍

The exterior of the hotel looks nice but the interior was rather disappointing. Nothing great. For the price I paid, I rather book Novotel next time. The cleanliness can be improved. I can see water stains at the tub, floor and sink. I felt they didn’t really clean the toilet well if I can see water stain. Sorry won’t recommend this place. Breakfast spread also was so plain. Nothing to brag about.

Bilik besar dengan balkoni view swimming pool + bilik mandi dengan bathtub + swimming pool yang sesuai seisi keluarga. Excellent! Pasti akan datang lagi bila ke Taiping. Memang rekomen.

Sound proofing of the hotel room are very poor. Through out our stay of 4 days 3 nights.i kept hearing children running outside the corridor, going in and out of the hotel room. Very noisy late at night and early morning.

Very clean room and good overall facilities. Coffee house price is reasonable This hotel looks new and great location. Security is good. With access card system in the lift access. Big lobby and nicely lit. Good service by the staff Very fast action when needed any extras from housekeeping. Keep it up. Breakfast menu need to be improved. Not so much varieties. Just walking distance to the attractions area.

Pro:the room was cosy. The bed and pillows were incredibly comfort. The view from the balcony was awesome. My children enjoyed the swimming pool and bath tub. Walking distance to taman tasik and zoo taiping. Cons: buffet breakfast lack variety.. You better go out to town and find some warung or mamak which serve delicious breakfst. Tv channel also limited. Why tv1/tv2/tv3 or any bm tv channel not available? Kinda boring staying in the room due to rainy days. The internet not available even they provide us the password.

Hotel yang bersih, selesa dan cantik, cuma dari segi makanan perlu improve lebih banyak.

The hotel is secluded which make it great! Room is cheaper at app with breakfast included.

The hotel located in the strategic location with nice view. However, we really felt disappointed of the hotel's restaurant service. We decided had our lunch at restaurant as rushing of time and with small children. But... we waited around 1 hour just to serve the foods. if we need wait for so long, the waitress should tell us in the beginning, we still have choice to stay to eat, not until we been serve a drink..The food portion is like kids portion, spaghetti just few scoop only...Can't acceptable is that there have wrong system of food price, they asking us to wait again to make refund. Reason to wait is the supervisor is still meeting.. We decided to leave at last..

Hotel yang sangat cantik dan berbaloi, layanan mesra dari staff dan bilik yang besar serta cantik. 5 star.

Layanan staff yang sangat memuaskan dan bilik yang bagus.

Friendly staff. Great experience. Nice swimming pool. Delicious breakfast. Definitely will come again. A good bargain

Good place to stay. The hotel near with nature environment. Laruts hill such a warm place to visit.

Room so so for the value of money. And breakfast was too simple and almost similar.

Tempat sunyi, macam seram sikit... breakfast out.