7.9
Pleasant
From 130 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.8

Location

8.1

Service and Facilites

8.0

People often mention about Grha Somaya Hotel
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Distance to City Center (4)
Accessibility (4)
Ambiance (4)
Surroundings (3)
Staff Friendliness (3)
Soundproof (3)
Bedroom (3)
Family Friendly (2)
Wifi (2)
Activity Option (2)
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Traveler Reviews Grha Somaya Hotel

Number of reviews per page
20
40
Customer reviews
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Suhaedah H.
icon-Staycation
Staycation
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9.7
/10
Reviewed 3 week(s) ago
电视错误设施、热水器、地下室祈祷室
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C***e
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8.5
/10
Reviewed 10 week(s) ago
必须对清洁度很挑剔,床单需要更换,浴室地板有点滑。
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+5
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Accommodation's Reply
19 May 2025
非常感谢您入住格哈索玛雅酒店 (Hotel Grha Somaya) 并抽出时间留下您的评价。对于您在入住期间遇到的任何不便,我们深表歉意,尤其关于客房清洁度、床单更换要求以及浴室地面湿滑的问题。您的反馈对我们非常宝贵,对于未能满足您对客房舒适度和清洁度的期望,我们深感抱歉。我们的团队已收到此报告,并将立即进行评估并采取纠正措施。我们还将加强对客房清洁质量的监督,包括对客房清洁团队进行再培训,以便他们能够更高效地响应宾客的需求,并在未来保持更卓越的清洁标准。我们非常感谢您对细节的关注,并期待以更优质的服务再次欢迎您的到来。此致,格哈索玛雅酒店管理团队。
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
这里的住宿其实还算舒适,就是Wi-Fi有时候会连不上,住2天还是值得的,服务也很友善。
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2 people find it helpful
Accommodation's Reply
25 Apr 2025
嗨,姐姐,非常感谢您入住Grha Somaya并抽出时间留下点评。我们很高兴听到您对我们的服务感到舒适和满意😊🙏。对于WiFi连接不稳定,我们深感抱歉。您的反馈非常重要,我们会立即检查,以便日后改进。姐姐,下次再见!希望我们能为您提供更完美的体验🌟。Grha Somaya酒店管理层
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Ika M. A.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
距离市中心不远,靠近迷你超市,价格实惠,还有游泳池
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Accommodation's Reply
16 Apr 2025
您好,Ika M. A。非常感谢您抽出时间通过 Traveloka 留下您的评价。我们很高兴得知您对 Hotel Grha Somaya 的服务和设施感到满意。宾客满意度是我们的首要任务,这样的积极评价将激励整个团队继续提供最优质的服务。我们期待您下次光临。期待您在 Hotel Grha Somaya 再次光临!此致,Hotel Grha Somaya 管理层
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D***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 29 week(s) ago
Liburan di Jogya sangat mengesankan anak anak senang untuk penginapan kamarnya kurang bersih banyak banyak sarang laba laba kami sedikit kurang nyaman Mudah mudahan kedepannya hotel ini lebih mementingkan kebersihan kamar biar yg nginap nyaman dan betah
6 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 29 week(s) ago
Kamar sangat kotor! Pelayanan tidak ramah
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Agus P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 100 week(s) ago
Baguslah kalau cuma untuk bermalam dengan harga segitu.
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Lela S.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 106 week(s) ago
Memangnya murah tapi kamarnya seperti kamar yang sudah lama tidak ditempati. Kamar mandi kotor, cukup sekali saja menginap ditempat ini.
1 people find it helpful
Pangestu R. P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 107 week(s) ago
Hotelnya benar-benar tua, dan saya pesan kamar family tapi ukurannya diberi yang standard.
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Accommodation's Reply
05 Aug 2023
抱歉,先生,您预订的是标准房型,不是家庭房。感谢您的意见。
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anastasia a.
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8.5
/10
Reviewed 107 week(s) ago
Pernah jaya di masanya, family tempat tidur double bed 2, air panas menyala, kebersihan ga terlalu
1 people find it helpful
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Winda A. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 107 week(s) ago
Review jujur ini, hotelnya nyaman banget dengan harga segitu, apalagi kasurnya empuk banget, pelayanan ramah sekali 👍 kalo punya budget ngepas/transit hotel ini bisa jadi pilihan jangan banyak komplain ya, ada harga ada kualitas.
3 people find it helpful
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Samsul H. N.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 114 week(s) ago
Hotel lama, air panas tidak berfungsi
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Muhammad S. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 128 week(s) ago
Hotel ini memiliki fasilitas meeting room kolam renang, dan suasananya jogja banget. Cocok untuk penginapan study tour maupun liburan dengan keluarga nih, apalagi di lokasi tengah kota juga.
1 people find it helpful
Accommodation's Reply
15 Feb 2023
我们向您致以热烈的问候,感谢您的评价,我们期待您再次光临。
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Andhika A. H.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 160 week(s) ago
Kecewa sekali. Langsung check out saat itu juga. Gedung: Terlihat tua dan tidak di rawat. Parkiran: Pintu masuk sempet dan terlihat gelap di sana sini. Kamar: Sempit banget, kotor, kasur berdebu. Fasilitas kamar: Tv mati, furniture tua. Kamar mandi: Kotor dan sempit.
1 people find it helpful
Dadri A.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 160 week(s) ago
Bangunan tua, KM/WC sudah agak kotor. Fasilitas tidak sesuai dengan yang tertulis di aplikasi, tidak ada pemanas air untuk membuat kopi/teh.
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Fredy S.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 166 week(s) ago
Very disappointed, first and last experience staying here, the receptionist was not friendly, the room was very dirty, very noisy to rest, the facilities did not match the application, the wifi did not reach the room, the room door did not work properly
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Agus S.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 166 week(s) ago
Setelah check in malam mati lampu sampai pagi kamar jadi panas dan tidak ada konfirmasinya. Sangat kecewa.
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Tony A. K. S.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 168 week(s) ago
Kolam renang kotor, harusnya ketika banyaknya pengunjung di waktu lebaran, bila yang biasanya membersihkan kolam renang libur, bisa sewa jasa pembersih kolam renang, sangat disayangkan hal itu tidak dilakukan, yang harusnya pengunjung bisa menggunakan fasilitas kolam renang jadi gak bisa.
2 people find it helpful
Setyo H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 171 week(s) ago
Bangunan udah tua kebersihan lantai kurang bersih dan kolam renang kotor.
2 people find it helpful
herman f.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 189 week(s) ago
Berdebu karena mungkin hotelnya luas.
1 people find it helpful
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