总的来说，入住新山特罗夫酒店非常值得，强烈推荐。员工很友好。酒店对面就有一个小吃摊（椰浆饭、炒粿条等等）。

还会再来，也会推荐。

一切都很棒……干净舒适……位置也还可以，靠近商店和购物中心。

维护方面应该做得更好。

工作人员非常友善，但我忘了问她的名字。

在酒店住了一晚，感觉很愉快。入住和退房都很快捷方便。房间清洁度尚可。

位置不错，房间也干净。只是别指望能享受到五星级服务。酒店设施齐全，足够住两晚。

被低估的酒店。非常适合短期入住，出行十分便利。

工作人员非常热情周到。房间比较老旧，需要重新粉刷。

浴室需要改进，以营造更清洁的环境

前台高级员工Lydna非常乐于助人。她的初级员工在TNG卡验证时犯了一个小错误，误收了我41令吉的停车费。不过Lynda帮我解决了问题，获取了我的信息并安排了退款。他们甚至跟进了退款流程，并在预期的时间内完成了退款。感谢你们提供的优质服务。我一定会再次入住。对了，自助早餐也很棒。

严格来说，还行，取决于你的要求。 早餐一般。 员工服务不错。位置很好。 房间条件一般。

员工友好。早餐选择丰富。空间宽敞。只是房间有点发霉或类似潮湿地毯的味道。位置优越，靠近KSL购物中心和彩虹购物中心。交通便利

Semua sangat top. Trove Hotel tempat menginap keluarga yang nyaman, aman, luas, dan bersih. Staff ramah dan sangat membantu. Pemandangan dari kamar super cantik.

All good. Room service also good. Bersih.

Makanan breakfast enak. Cuma buah jeruknya saja yang agak busuk tapi tetap disajikan. Kamar luas. Semua mantap.

Good value for money if you are looking for a staycation near CIQ. Pros - Location is not too far from jb ciq although still need to take a taxi. Lots of nearby restaurants just below the hotel and 10 minute walk to Pelangi area. Room was huge and clean. We were able to watch Netflix and Youtube with the Smart TV. Cons - They did not provide towels in the room and we had to request from Housekeeping but they quickly delivered it to our room. Bidet was leaking a bit in the toilet area. We also could not change the aircon temp although it was good enough. Check in time also a bit late at 3 PM.

Good hotel for stay, good food too.

Nice staff during check in and just pass key card to check out. Separate 10RM tourist fee for room. Cleanliness is mediocre with oily TV table and dusty bottom of bed and bedside table. Only toothbrush, toothpaste and body towel provided. Didn't request comb and shaving kit as it was late. Breakfast was HORRIBLE. The only decent thing is pre-packaged food like wedges and bread.

Thank you Trove JB for the room upgrade for my wife and I 's anniversary! Room was well equipped and clean, the wife enjoyed the bathtub and the huge space. The only downside was the Wifi, very intermittent and slow: (.