The AC was broken out first night. The mirror broke in the restroom. We had to move to another suite and it got better. We had rowdy neighbors so I had to pound on their door to shut them up. The staff is super accommodating. The restaurant in sight is amazing. We ate 3 meals and never had to leave.

all in all a nice place . excellent service . a little on the pricey side . a little far from everything as well.

Stayed at Lagoon View Suite… very nice accommodation and staff are friendly… wish we could have stayed longer…

We stayed for 3 nights and 4 days. Food is okay, not great. you have to order an hour in advanced because they take a long time to serve. there are ants in our sink. i asked to move to another room, but housekeeping just cleaned and sprayed it, the next day, there are ants again. be careful when housekeeping clean your room, make sure they dont take any of your towels and robes. they charged us 1,800 for a missing bath robe which we didnt take, we didnt take it out the room either. and upon check out, it was missing. Keep an eye on the staff when they clean the room. there was one time also that someone was trying to get in our door. There is no microwave and small space for fridge. Only the great part is the huge pool that’s it. Will not come back again to this hotel.

Nice property. Clean and well kept. Good atmosphere. Expedia advertised the room as having king bed. But property doesn't have any king beds according to the agent.

very nice stay

Great amenities for family with young kids, and room is sizable with a large bath. The beds and bedding are 5-star quality. The kids loved the large pool with 2 slides. Although the breakfast buffet is just ok, the restaurant food selections for lunch and dinner are affordable and very tasty. We suggest that the free breakfast be ala carte rather than buffet. Also, the rooms and patio area should be cleared of mosquitos daily.

Th resort is aesthetically beautiful. The rooms are meticulously designed. The surroundings are clean. They have a big pool, though we didn’t use it, is a good amenity to have for families traveling with kids. The staff are very courteous and accommodating. We enjoyed dining at Abuelo, one of the 2 restaurants on site. Having a free shuttle to and from the airport is a plus. You can also avail of their drop off and pick up service to different sites for a fee.

Great place to relax.It would be great if shuttle if provided for free to get in to the city proper

A little bit far off from all other establishments but reachable by tricycle.

I think they need to do a better job of attention to detail. A few times i called front desk they relayed wrong information. Once was room service and other was a call to achedule massage services. I also know they are under renovations in some areas. The room was spacious and very comfortable. Good amenities offered and breakfast was worth it as well

staff are very friendly and very clean facilities. needs more appetizing food choices

comfortable, clean, breakfast food was great

The bathroom was clean and the place was very nice

Very nice

Too remote,no regular shuttle to city centre,very difficult to find a tricycle on road side, It is a perfect place to have wedding

The hotel is too remote and lacks outside facilities to walk or sit. In fact I was banned by an over zealous staff from walking on the track around the golf course There is no where for residents to stroll outside. The hotel has many restrictive rules and is not value for money.

Claen n green not much mosquito big rooms many fruit trees

Cons: Every time our group ordered our meals, they would forget at least 1 of the items we ordered. A few time they charged us extra. They were also often out of ingredients so we could never get everything our party of 4 wanted (e.g no Halo Halo, no crab, no certain fish, etc.). The shower glass only covered less than half the shower length and no sliding door so the floor outside the shower always got wet. Not much to do in the vicinity of the resort area unless you take a tricycle or other vehicle to the city center (~20p). Pros: The room was spacious and felt very homey. The beds were also very comfy. The pool was great and not too cold. There is rentable space if you need to bring a large group.

Very peaceful and quite place for an adventure and relaxation. The internet connection for other areas should be upgraded only for the valid guests.