They charged hotel fee twice even I paid the money by credit cards online before checked in.

Sesuai namanya, ini heritage conservation house. Bangunan terbuat dari kayu dan cukup tradisional. Saya book single room dapat di lantai. 2. kebetulan saya membawa bagasi besar, Untungnya ada staf hotel yang ramah dan mau membantu saya untuk menaikkan dan menurunkan koper. karena semua terbuat dari kayu, Saya bisa mendengar semua suara, dari percakapan di lobby bawah, pintu ditutup dan dibuka oleh tamu lain. Tetangga sebelah kamar saya tidak berhati-hati saat membuka dan menutup pintu, membuat saya terbangun di malam hari. Juga ada tamu yang baru pulang jam 2 malam, membunyikan bel di lantai bawah, semua terdengar sangat jelas. Bahkan saya bisa mendengar tetangga sebelah kamar saya menjatuhkan sesuatu. Akhirnya saya tidak bisa tidur semalaman. Kamarnya cukup bersih tapi ya harap di ingat ini rumah tua, tentu ada bau khas rumah tua. Fasilitas kamar semua berjalan baik, aircon, and fan, air panas. Lokasi dari hotel ini sangat baik. Benar-benar di pusat keramaian dan bisa berjalan kaki ke daerah-daerah wisata.

ห้องกว้างค่ะมีห้องน้ำในตัว น้ำไหลแรงดี อาหารเช้าอร่อย พนักงานน่ารัก แต่ไวไฟช้ามากและห้องที่เราได้อยู่ฝั่งติดมัสยิด ได้ยินเสียงสวดตั้งแต่เช้ามืดถึงดึกเลยค่ะ

It was a pleasure stay at Cintra Heritage House. It was a beautiful old-colonial building. Everything was good and it was not really common to have breakfast included and private bathroom for backpacker in Georgetown so those were great value for this place. The hosts were really nice and helpful! Location is great! You can get to Komtar in 10 minutes by walking and other bus stops at the adjacent street.

Shower kurang oke untuk mandi dan buang air agak ribet

A nice place to relax however the rooms are quite small but overall it's ok.

Lovely heritage house in the old town of George Town, near to many restaurants, street hawker stalls and bus stop just around the corner. Unfortunately rooms are not sound proof. Breakfast was good.

I was stay in the ground floor. But my room is really near to the road. It supposed to be the exit door but they made it as a room. I cannot sleep if I didn't bought an ear plug. But the room is spacious. It's really near to go to mural wall, the famous dimsum resto and the other tourist places by walking.

The hotel was good for the price. The owner at check in said it would be ok to have breakfast at 7:30 (half an hour before) as I was leaving early. When I went downstairs he wasn't there. Only his front desk staff who is a lovely guy, very attentive (and was working when I got there at 4pm until 8am next morning when I left.) Lady owner was horrible to him, she treated him badly in front of me (a customer). The room was ok, AC didn't work but I didn't mind as I used as a fan. The AC from next room was very loud. It was ok for 1 night.

it was a very pleasant stay. the staffs were very helpful and attentive, especially peter. he gave lots of information about penang, esp. the food market and attractions.. how to get here and there. I got free upgrade from single to double room, so it was a great deal that time... even maybe best. the room itself was spacious and clean. cool ac, warm duvet. I slept like a baby. the en-suite bathroom is kind of unique. it was decorated in big square black & white tiles, delivered the feeling of being in a colonial lodg e.. which is funny as it is located in peranakan area. but that's what maybe is. the influence of he western (british) to the peranakan house. one thing I didn't see is shampoo. I didn't ask to the front desk as I brought my own. breakfast was made a la minute to meet my need. warm and nice. thanks to cintra heritage house. it was truly a memorable stay.

Hotel not clean, room and living room very dark, can even smell cooking smell from toilet too!

对一切都印象深刻 两位工作人员都愿意提供服务 就像住在亲戚家一样。去之前没有转换插头。所以我给经理发了电子邮件。他也为我准备了。位于旅游景点中心，交通便利，步行街和著名建筑都非常方便。我喜欢这个房间和住宿条件。采用经典的老房子风格装饰，如果您去槟城，应该住在这里。我感觉与我所访问的国家更加亲近了。总的来说，我真的很喜欢它。如果我再次去槟城，我还会住在这里。