Very nice breakfast and dinner services. Very warm room, good Wi-Fi services in the hotel.

2nd time staying and again, room was spotless, good breakfast, not noisy and staff helpful.

Attentive staff, good breakfast, good value stay at an excellent location

Convenience

Good fresh food and walking around the shops

Nice room and tranquil ambeience

Quick, polite informative and a lovely old building

Nice decor and friendly staff. Bed to small for us to think about returning.

Lovely room, beds were perfect slept perfectly. Bar was lovely, service perfect. Breakfast was gorgeous, highly recommended, would consider staying again.

Clean tidy room, nicely decorated, good amenities and lovely staff.

Don't expect much. Room very basic and tired. Furniture worn out years ago and now they just look sad. Breakfast is very good though. I do understand that they do business on people who are boarding the cruise ships, but please invest some money into the hotel

I Left to early for breakfast

Clean room, modern, spacious. Nice freshly cooked breakfast. Great coffee.

Friendly staff, clean room.

Three issues : 1. Poor service in breakfast in which a waitress keeps saying you can't do this and that (can't take an extra bread, no can't swap this sausage). And then says time of breakfast is up - leave. 2. In the room, the carpet is very dirty. Can't walk barefoot. 3. No shower curtains. In short, no value of money.

Lovely hotel in good location and friendly staff.

Room & bathroom clean .Restaurant on site excellent food and decent prices. Breakfasts also great and staff were friendly and very helpful.

Clean room and very helpful staff

Staff were very good, helpful and friendly and meals were great. The lady serving breakfast was excellent. But Curtains in the bedroom were very hard to open and shut without pulling them down as couldn’t reach the top to close them. There were no safety handles on the bath to help you in and out of the shower. Room was cold in the evening with no heating on but then in the middle of the night when we were in bed the heating was on when it wasn’t needed.

We could not figure out shower curtain, climbing stairs with heavy luggage was tough for seniors- we asked for help (per sign) and was told there was none. The place has a restaurant and bar and I asked if I could buy a bottle of water and was told I could cross the street and go for a walk to a place for water. It should be pointed out that there are steep stairs and no lift. Person at reception had no compassion whatsoever. Would not return. The servers at breakfast were nice and the breakfast was very good.