服務態度欠佳，對客人要求愛理不理。 早餐多士嚴重燒焦。 房間除床品交清潔之外，地氈骯髒，厠紙放在地上的廁所刷旁，沒有任何包裝 ，非常 嘔心 反感。房間門的鎖一推便輕易打開 ，根本沒有保安功能。我們的房間也是逃生出口，除了逃生出口的窗之外（逃生出口是連接地面的出口 任何人都可出入），根本冇窗， 因此整晚要開着這個唯一的窗睡覺 ，以致不能安睡。加上整晚亮著出口的綠燈，非常欠佳。

Food was outstanding, staff great and great bar service. Room in places could do with a spring clean.

It was exactly what we expected. Cosy room, amazing breakfast, ability to park a car. Thank you!

Excellent throughout if I had one fault the room was very cold no heating on

An old pub in the centre of Abergele with friendly helpful staff, good food and good beer. The room was well appointed with modern fittings and tea/coffee making facilities. The full English breakfast set us uo well for the day.

Great location and easy check in and access after hours

Firstly, the member of staff working at reception was very rude and unhelpful. When I asked about parking, he told me that I should not expect a parking space. This was very disappointing because your hotel advertises that parking is available on site. Secondly, the room conditions were unacceptable. The heating in the room was switched off in am morning and the room was extremely cold. To make matters worse, the window in the room was broken.The girls from the pan was very nice ans helful.

This the 4th time at this hotel and booked again for july frindly and welcoming.

Very happy with everything

Friendly helpful staff. The food was nice but dinner service had to finish at 7.00 pm on the night I stayed due to it being quiz night which is perfectly understandable. It felt like a real locals establishment.My only criticisms concerned the size of the bathroom towels which were not a bath sheet and the lack of topping up of the shower gel / shampoo container in the cubicle itself.

All good staff excellent

Excellent hosts, room and breakfast

I encountered a staff member who was extremely unprofessional. When I asked for help with a problem, the response was, 'That's your problem, not my problem.' This demonstrates a complete failure in guest relations.

For a one night stay in a pub, it was ok

Great place to stay, very clean, excellent breakfast, real ales, fantastic outdoor space and Craig/Manager was a good host also, i'll be staying again next year on my yearly trip to North Wales, thank you.

Room was clean and confortable, tiwels could b fresher and a little more attentiin to cookin brekkie, location perfect in abergele,overall decent stay staff good.

Excellent room and great breakfast. Will definitely go back again.

Room was spacious, well made up and very clean. We had everything we needed. The staff were lovely and very helpful. Breakfast was great.

Really lovely stay, the room was lovely and cosey and the fish and chips we had in the evening in the bar were delicious. Really friendly host and bar staff will definately be back again.

Great.