The hotel indeed lives up to its excellence. However, there seems to be a slight inconvenience due to a connection error between the app and the hotel, resulting in a delay in accessing my room. I appreciate your understanding as I patiently await resolution.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia