如果黄金周期间价格涨幅没那么大，我肯定会在这里多住几天。目前为止，这是我在京都住得最棒的一次！

酒店超出预期，非常漂亮，设施齐全，员工也很热情周到，谢谢😊

酒店工作人员在办理入住时非常友好热情，乐于助人。他们可以协助您将行李运送到其他地方。酒店的每个房间都非常干净。公共浴池也很干净。房间宽敞，对于我们带着两个孩子旅行来说绰绰有余。酒店位置优越，距离京都站仅需步行7分钟。入住这家酒店非常愉快。强烈推荐给在京都旅行的家庭。

员工服务超棒！我问服务员自来水能不能喝，他们免费给了我两升矿泉水，还说如果需要更多随时可以跟他们要。床很舒服，房间温度也刚刚好，很适合睡觉。这次没体验温泉，下次来京都一定还会再来。

这里很适合住，我肯定会再来的。

酒店员工非常热情周到，乐于助人，酒店的服务和设施维护良好，布置得也很精致。每天步行数小时后，泡在澡堂里真是太舒服了！房间舒适宽敞，而且酒店离京都站很近，去哪儿都很方便。

在日本最方便的住宿！新建筑，设施齐全。入住很方便。房间宽敞，超级干净。很高兴再次入住这里！

โรงแรมสะอาด มีบริการออนเซ็น แม้จะให้เช็คอินผ่านเครื่องอัตโนมัติ แต่มีพนักงานคอยดูแลใกล้ๆ ช่วยเหลือตลอด ไม่มีขวดน้ำบริการในห้องพัก แต่สามารถลงมากดน้ำจากตู้กดน้ำข้างล่างของโรงแรมได้ตลอดเวลา ที่พักอยู่ใกล้สถานี kujo มากกว่า kyoto station แต่เดินถึงได้ทั้งสองสถานี มีบริการรับฝากกระเป๋าทั้งก่อนเช็คอินและหลังเช็คเอาท์ ดีงามมาก ถ้ามีโอกาสกลับไปเที่ยวเกียวโตอีกก็จะพักที่โรงแรมนี้

The hotel room is fine. Pretty normal, basic amenities provided and clean. But the staff at the counter was incredibly rude. It was a man probably in his 30s, wearing spectacles. My friend and I walked in with our heavy luggages and wanted to check in and he didn't bother acknowledging us when we approached the counter. Seeing that there is a self-check in machine (pretty common in Japan nowadays), we attempted to do it on our own. But atlas we struggled and struggled because we didn't understand which option to choose (there were 4 options to check in) and chose the wrong one time and again. Finally we looked towards him for help and called out to him. He gave out an exasperated sigh and shouted crudely"use your name". Luckily I remembered which name I used for the booking because I was looking at the reservation email couple of hours earlier (I have 4 names and not all websites accept all names sometimes) otherwise it would have been yet another struggle if I used my full/wrong name (I booked this hotel so many months ago, I forgot which name was used). So I tried what was in the email and it was successful. Nice. But as per all hotel foreigner check in procedures, they needed to scan our passport. So I put my passport for scanning at the scanner when prompted by the machine. The machine said"loading"for a long time, like a minute or so, so I held my passport there for the whole duration. I didn't think that was wrong, but for some reason this man was so annoyed at me for doing that, he clicked his tongue, gestured with annoyance and nagged at me"remove the passport!"And I was SO confused because the screen was still"loading, please wait". But right after he did all that, the screen changed so I put away my passport. Then, after checking in, of course we wanted to head up to our room. But we couldn't find the lift. Lugging our heavy luggages all over the reception area, to the back (all I could see was the onsen area), back outside into the cold (it was 5 ° c that night; We thought perhaps the lift might be outside), to the restaurant area, to the toilet area, nope. We couldn't find the lift anywhere and lugged our heavy luggages everyday for like 5 or 10 mins or so, and his guy just watched all that happening and did not bother showing us the way at all. In the end we finally found a floor map near the onsen area and discovered it on our own. Overall extremely traumatising and unpleasant experience. Secondly, there is a public onsen bath in this hotel. Sounded & looked great after our whole day of travelling and we wanted to have a good soak to relax our sore muscles. Again, amenities were provided and great, but the onsen water itself is like just hot water. Usually there are minerals and nutrients inside onsen baths and they appear murky and you can't see anything in the water, but this one seemed like just plain hot water and you can see everyone 's genitals clear as day. There were also nasty stuff floating in the water. My friend and I were so uncomfortable and disgusted that we didn't even soak for more than a minute. Free ice cream provided daily was nice though.

We are so grateful we choose this hotel as our accommodation in Kyoto! Not too far from Kyoto Station, made our trip very accessible. And it's very near with bus stop that go directly to several tourist attractions. They have a very good amenities and entertainment. They provide flat iron, cable, and adaptor. Good thing they also have comic from Conan to one piece quite a lot for guest. Onsen is clean and comfortable. Overall it was a good stay!