Beautiful hotel! Staff were very helpful and nice. Breakfast was amazing!

surprised

地理位置非常方便，雖然沒有電梯，但是員工幫我們將行李搬到房間，早餐非常豐盛

剛到第一天服務很好。但是第三天我們離開時，丟失文件與耳環，還有一些錢。但是飯店沒有要幫忙處理。

第一天單人入住，接待小姐心情不佳，客人也就被草草處理。 第二天兩人入住，再登記，換房間，接待先生有禮貌，講解清晰。

Easy access to train stations and restaurants.

The decor was beautiful, with wonderful furniture and art and quirky layouts that made the old palace charming and inviting and a delight. The staff was terrific, the complimentary breakfast was delicious, and the location was in the heart of the old part of town. One of my favorite hotels of all time.

Fenamenal experience

Beautiful hotel. The staff were amazing. So many unique features about the hotel and offerings for the guests.

Lovely property and efficient, kind staff! So convenient to Chiado!

Stunning rooms, very clean, comfortable bed, kind and caring staff, wonderful hot tub and sauna with an appointment and you can also make an appointment for a massage. It's centrally located and can easily access downtown neighborhood and other nearby neighborhoods with fantastic shops. Very walkable, keep in mind that the tiles you walk on are from the 1700's, they're rocks that have been polished from so many walking on them and can be a bit slippery at times. There is a parking garage right next to the hotel if you're not able to find street parking. Overall a home away from home.

Beautiful hotel. Very well maintained and lots of great spaces to sit and contemplate or share a drink. Rooms have balconies which is very nice. Great breakfast. Helpful staff. Great location.

I didn’t want to leave this place! It was absolutely lovely! From the smells when you walk in, to the violin and piano playing during breakfast, this experience was my favorite of Portugal! The staff immediately treated us like family and recommended great places to eat. I wish I could have stayed longer!! Definitely recommend you staying here!

Excellent emplacement , près de tout

Fabulous unique hotel in a great location. Really friendly staff. I want to come back.

The hotel is truly beautiful. The staff was wonderful. Location is great.

Wonderful place. I appreciated the music during breakfast. The staff provided excellent service and all were very kind and welcoming. Thanks

Espetacular café da manhã e equipe extremamente atenciosa. Localização excelente e cama muito confortável.

One of the best hotels in Lisbon. Our twin room with a garden view was clean and cozy, the staff were very attentive, and the location was perfect—just a 5-minute walk to the city center and train station. I would definitely stay here again.

This is an older hotel that has seen better days. On checking in. I was informed that they did not accept American Express. I found this odd for a four star hotel. Shortly, after arriving, the heat for the water system broke down, and it was several hours before we were able to take a shower. There was a fair bit of indifference to the situation from the front desk. They did do a very nice job with the photo, and breakfast. It is in an excellent location. They did do a very nice job with the Fado and breakfast. It is in an excellent location.