拿重行李要有力氣自己抬上樓

Good parking, nice room, was comfortable and quiet and had tea and coffee in the room. However check in was meant to be at 12, but room wasn’t ready so I had to wait 45 mins in reception for it to be ready

Great accommodation lovely staff and all round great stay thank you

Enjoyed our stay. Thankyou!

Clean, big well laid out room. Friendly staff, secure and quiet stay.

The hotel was fine. But there was music & people shouting until around 1 o'clock in the morning we get very little sleep

Breakfast extremely poor. Choice and quality was very limited. Egg was rotten and green. Juice was off. Room was clean and comfortable. Staff were not friendly and were unwelcoming. They came across as completely disinterested and we were made to feel unwelcome. Would not return.

Lovely and clean, very helpful staff, would definitely book again if needed

A pleasant short stay in a safe area with convenient parking. Staff were great.

Jackie, the host and owner is deliteful, and the unit she rented to us, was newly renovated with a beautiful view of her garden in the back. We will return.

Very nice apartment with 2 separate bedrooms and a lounge /kitchen, very nice and pleasant. Parking and tube both very easy and shops nearby.

重たい荷物を搬入する際、全く助けてくれませんでした。引っ越しの関係で、たくさんの重い荷物を３階まで運ぶのはとても大変でした。

Stayed at Heatherbank for 1 night and we had a great stay. Room facilities were great and we had everything we need. Slept well, quiet rooms and clean with no complaints. The team allowed us to check in early so we could spend the day in London. A 10 minute walk to the tube and 20 minute tube journey got us into central London. They also allowed to us to park our car before check in and after check out. So accommodating and would definitely stay again - thank you for a lovely visit!

Really nice place to stay, quick check-in and pleasant staff

Beautifully clean, helpful staff, great location. Thank you, we will visit again!

They know hospitality.

We stayed at the property for 2 nights and everything was amazing. The staff couldn't be more helpful and polite. Breakfast was nice and laid out. Rooms were spacious and clean (TV, big shower, Comfy chair, hot drink supplies). The property was quite warm, but the room was equipped with a good fan, which was amazing as this isn't always the case with some hotels. Quite and good for parking as this is what we needed and actually made it quite difficult to find somewhere to stay. Public transport is very close if needed too. Amazing stay, thanks so much!

Stayed at property for closeness to Alexandra Palace. Staff were welcoming, polite and very helpful. Room was clean, comfortable, spacious and everything we needed for our stay. Would recommend and stay again

excellent reception.Did not need anything else for anexcellent stay.

Nice spacious room at a reasonable price. Quiet area.